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Ecommerce & Marketing Assistant

Listing ID: 569343

Ecommerce & Marketing Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: MONREAL LONDON
Location: London, UK
Hours: Full Time
Experience: 1 to 2 years
Deadline: Ongoing
Ad Expires In: 4 weeks 1 hour

Monreal London is seeking an Ecommerce and Marketing Assistant to join our team at an exciting time of growth. 

Working with the Digital & Marketing manager, we are looking for a motivated and passionate individual to support online trading, operations, marketing and social media strategy.

Responsibilities:

Ecommerce

  • Work with internal team and external digital consultants to build online trading strategy, manage and deliver KPI’s
  • Providing reporting and analysis on a weekly and monthly basis
  • Support implementation of digital marketing plan to include CRM, PPC, SEO and customer growth and retention strategies
  • Loading and managing online content including product copy writing
  • Provide customer service support for online customers including processing refunds, exchanges and general queries.
  • Working with external digital agency on UX, website development, site testing and strategy
  • Order fulfilment – responsible for timely, smooth fulfilment of customer orders globally.
  • Stock management alongside Production department
  • Support transition of stock to 3rd party warehouse
  • Organisation of seasonal brand photoshoots

Marketing

  • Supporting social media strategy 
  • Social media research, content creation and analysis 
  • Work with external PR team in London and New York to assist with sample distribution and requests, press days, strategy for long and short lead features and day-to-day queries
  • Work alongside internal departments on marketing activity to increase brand awareness, support wholesale partners

The Candidate

  • At least 1 years of experience working within an Ecommerce team on a transactional site
  • Experience with Google analytics
  • Knowledge of Microsoft Office with an emphasis on Excel
  • Experience with Adobe suite preferred but not mandatory 
  • Fluent in English
  •  Detail oriented with strong organisation and ability to manage multiple projects in a busy, fast paced environment
  • An understanding of the luxury retail business
  • Positive attitude
  • Team player with strong communication skills
  • Data driven thinking with strategic goals in mind

Application Form

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