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Client Relations and Studio Assistant

Listing ID: 1207565

Client Relations and Studio Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: Ruth Tomlinson
Location: Central London, London, UK
Hours: Full Time
Experience: Entry level / Graduate - 0 - 1 years experience
Specified Hours: 37.5 hours a week, 09.00-17.30
Salary: £19,000 £22,000 depending on experience
Reporting To: Client Relations Manager
Twitter Handle: @ruthtomlinson
Deadline: 27th October 2020
Ad Expires In: 1 month 3 days
About: Ruth Tomlinson is an independent British contemporary fine jewellery brand creating ethereal jewels imbued with an otherworldly sense of a bygone era. We celebrate an alternative to the traditional, producing jewellery that is beautifully designed, skilfully crafted, with a sense of enchantment and a touch of the unexpected.

Since 2005 Ruth Tomlinson has been a small business making big waves both nationally and internationally and we are looking for a Client Relations and Studio Assistant to help grow and support the businesses ongoing success.  

The role focuses primarily on assisting the Client Relations Manager and the Studio Coordination Manager with their roles. The successful candidate will become a key member of our busy team and will be the first point of contact for clients visiting the atelier and making contact via phone. They will be based full time in the atelier and support the team in fulfilling a memorable experience for every one of our clients.

Key responsibilities:

  • Welcoming clients to the atelier for appointments
  • Fielding client phone calls
  • Dealing with email enquiries and online orders
  • Providing clients with order updates
  • Diary management and booking clients in for appointments 
  • Shipping queries, processes, improvements and updates 
  • Posting out and closing off orders 
  • Updating company inventory software
  • Assisting with stock takes and counts
  • Admin: data inputting, filing, supporting the team with our order management platform, studio upkeep
  • Workshop administration support

Desird skills and experience:

  • A well presented, friendly individual with good people skills as this is partly a client facing role
  • Demonstrates excellent communication skills with English spoken to a high level
  • Experience in luxury retail would be beneficial
  • Able to work independently as well as part a team
  • Thrives in a fast-paced work environment
  • An organised, trustworthy and responsible individual

Application:

Please apply with a CV and cover letter via the application form.


Application Form

File Attachment

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Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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