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Wholesale Audit Assistant

Listing ID: 1095931

Wholesale Audit Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: Ted Baker
Location: North West London, London, UK
Hours: Full Time
Experience: Entry level / Graduate - 0 - 1 years experience
Specified Hours: 37.5
Start Date: ASAP
Reference Number: 008110
Salary: Competitive
Reporting To: Wholesale Audit Controller
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 2 weeks 3 days
About: To come and work at Ted you have to be ten feet tall and have wings and a magical staff you can use to get jobs done on time. Actually, you don’t, but you do need oodles of passion, enthusiasm and creativity to boot.

We've been around since 1988, building our British label into a global brand using nothing but our wits and the amazing team we have in place. From London to Shanghai and Tokyo to New York, our focus on service and style has gained us fans in any far-flung places you can think of.

Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an efficient and courteous manner and by maintaining Ted's high standards and integrity, we pride ourselves in always being in a position to satisfy the needs of our customer. In order to protect the ethos and persona for which we have gained an enviable reputation, we always ask ourselves the question: 'Would Ted do it that way?' 

Where does this role fit within Ted's Team?

As Ted Baker's Wholesale business continues to grow globally, Ted is now looking to build his Wholesale Customer Service Team and is looking for fresh energy and initiative on the next leg of his journey.
This role will act as the liaison between Wholesale Customer Services, the Trustee and Credit Control for all matters relating to credit and debit notes. To ensure that all queries are dealt with a 'speed is of the essence' attitude and making sure that Ted continues to take care of his Trustees.
Reporting to: Head of Wholesale and Wholesale Audit Controller.

Key Responsibilities...

  • As part of a team to be the first point of contact for Credit Control and all invoice and delivery queries.
  • To assist with resolving all such queries in a timely manner - ensure no debit note ages more than 45 days from receipt.
  • To maintain up to date information within the central debit note spread sheet and liaising with the merchandising team and credit control to make sure that these have been processed.
  • Working alongside the Wholesale Sales & Merchandising teams to ensure Trustee requirements are met in terms of compliance.
  • Assist with weekly summary of the debit note sheet including financials & commentary to be fed back to key Ted people.
  • Contribute towards providing a summary of debit note reasons at the end of each season.
  • To attend monthly debit note meetings.
  • To process any faulty goods credits.
  • To process any trustee returns into the warehouse, making sure the credits match up with what has been authorised.
  • Work to resolve any delivery issues that may arise. 
  • Issuing credits against debit notes and relevant invoices for:
    • Stock Swaps
    • Price queries
    • Ticketing queries
    • Backhaul queries
    • Marketing Activity
    • Ted's Full Service

Tools of the Trade...

  • Numerate with a business acumen
  • Excellent organiser, multi-tasker
  • Excellent communicator
  • Able to work on own initiative
  • Problem Solving
  • Excellent Time Management Skills
  • Unafraid to question current working practices and look for new & improved ways of working.
  • PC Literate incl Windows Excel, Word, Outlook

Personal Traits...

  • Organised, good communicator, proactive with efficient time management.
  • Drive, enthusiasm and passion for retail
  • Good Team Player with the ability to be self-sufficient and enjoy being hands on

Application Form

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