About: Maison Francis Kurkdjian was co-founded in 2009 by Francis Kurkdjian, a renowned perfumer with scores of successful creations to his name, and his long-time friend and business advisor Marc Chaya, a former partner in business advisory at Ernst & Young. The founding duo have applied their complementary talents to conceive a new territory of free expression in contemporary fragrances – sensual, generous and multi-facetted – where the perfume is naturally the hero.
Francis Kurkdjian seeks a proactive, detail-orientated E-Commerce Intern to assist with various aspects of our E-Commerce operations. This role offers hands-on experience in both day-to-day operations and strategic projects, providing a comprehensive understanding of the E-Commerce landscape. The intern will support the team in driving business growth through research, administrative tasks, and the execution of local initiatives.
Key Responsibilities:
Execute weekly and ad hoc website updates in alignment with the E-Commerce animation plan, ensuring timely and accurate implementation.
Support the E-Commerce Manager with the TOA and engraving strategy and its implementation.
Conduct regular site audits to ensure a best-in-class customer experience.
Perform market and benchmark analysis to provide feedback for customer experience improvements and support the development of local initiatives.
Assist in the preparation and consolidation of weekly and monthly E-Commerce performance reports.
Update and maintain global and local E-Commerce trackers.
Support the E-Commerce Manager and Global CRM team on newsletters briefing, performance tracking, and benchmark analysis.
Monitor the weekly consumables inventory tracker and escalate issues as necessary.
Support ad hoc requests from the Global Client Relations team.
Participate in team meetings and contribute ideas for E-Commerce growth.
Provide general administrative support, including raising POs and preparing presentations for key stakeholders.
Profile:
Currently pursuing or completed a degree in Business, Marketing, or a related field.
Proficiency with Word, Excel and PowerPoint
Excellent analytical and communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment with strong organisational skills.
Proactive attitude and eagerness to learn.
Opportunities:
Gain hands-on experience and develop expertise in E-Commerce and CRM operations.
Play a key role in shaping local E-Commerce strategy and contributing to its growth.
Exposure to cross-functional collaboration with HQ and local teams.
