Contact is currently seeking a dedicated and passionate individual to join our team as an Talent & Bookings Management Intern. In this role, you will work closely with our Talent team to assist in defining and implementing our talent relationship strategy. Your primary focus will be managing talent and jobs on the platform. 

This is a full-time or part-time internship position, and the start date is flexible. While we currently operate remotely, we prefer candidates based in London, as there may be occasional in-office work required at our location in Hackney. We are actively committed to fostering a diverse work environment and encourage applicants from underrepresented communities to apply with confidence.

Responsibilities:

• Establish strong relationships with talent, demonstrating empathy and understanding.
• Manage bookings on the platform and ensure operations run smoothly whilst providing the best client experience.
• Act as a representative of Contact in day-to-day communications with talent, both in written form, through video calls, and during in-person meetings.
• Collaborate with the Marketing team to identify opportunities for enhancing the talent experience through our blog, newsletters, and other initiatives.
• Stay attuned to the needs and desires of our talent, highlighting common themes and working with various departments to address them.
• Utilize problem-solving and creative thinking skills to resolve talent-related issues.
• Facilitate conflict resolution with talent when necessary.
• Handle administrative tasks related to communication and organization on a daily basis.

Qualifications:

• Trustworthy and reliable to consistently deliver exceptional talent relationship experiences.
• Confidence in dealing with novel situations, conflict resolution, and building trust-based relationships with our creative roster.
• Ability to think strategically about talent attentiveness, proactively developing scalable solutions to ensure a top-class talent experience.
• Highly organized with excellent communication skills, comfortable with different forms of communication and adaptable to unexpected situations.
• Passionate about maintaining high levels of communication with clients and talent.
• Confident with strong interpersonal skills, capable of representing Contact effectively in front-facing interactions with creatives.
• Keen attention to detail, ensuring talent profiles align with our company vision and standards.
• Independent problem-solving skills, demonstrating initiative in resolving various challenges.
• Natural problem solver, confident in decision-making to address talent-related situations.

Ideal Candidate:

• Experience working with various types of talent, such as photographers, HMUAs, stylists, etc, will be a bonus.
• Background in a similar role or relevant field.

We are looking for individuals that are:

• Hardworking, can-do attitude
• Confident working independently (and remotely)
• Highly motivated to learn 
• Personable and engaging 

Application

Please apply with a CV and cover letter via the application form.