Hope & Ivy is looking for an organised, proactive, detail-oriented Assistant Production & Wholesale Coordinator to join our growing team in Stoke Newington, London.  This is an exciting opportunity for someone looking to develop their career within a fast-paced fashion business, supporting both our production and wholesale operations.

Working closely with our factories, suppliers, customers and internal teams, you will play a key role in ensuring products move smoothly from development through to delivery while helping provide an exceptional experience for our wholesale partners.  This role requires excellent organisation, strong communication skills and the ability to manage multiple priorities while maintaining exceptional attention to detail.

Key Responsibilities

Production:

• Assist with managing the production critical path across multiple collections.
• Liaise daily with overseas factories and suppliers regarding production progress.
• Track approvals, lab dips, strike offs, embroidery samples and bulk production.
• Monitor delivery schedules and flag any potential delays.
• Support quality control processes and resolve production issues where required.
• Ensure all product specifications, size charts and technical information are accurate and up to date.
• Work alongside freight forwarders to coordinate shipments and delivery timelines.
• Maintain production reports and update internal tracking documents.
• Assist with cost price management and production administration.
• Support seasonal product development from sampling through to bulk production.

Wholesale:

• Process wholesale orders accurately and efficiently.
• Manage customer orders from confirmation through to delivery.
• Build strong relationships with wholesale customers by providing excellent service.
• Liaise with customers regarding delivery dates, stock availability and order updates.
• Prepare order confirmations, invoices and shipping documentation.
• Work closely with the warehouse to ensure timely dispatch of orders.
• Maintain wholesale order books and customer records.
• Support the sales team with showroom preparation, line sheets and seasonal launches.
• Assist with analysing wholesale sales performance and customer feedback.

Administration & Operations:

• Maintain accurate spreadsheets and internal systems.
• Produce weekly reports for production and wholesale updates.
• Support stock management and inventory reconciliation.
• Assist with forecasting production requirements.
• Coordinate samples for buyers, press, influencers and photoshoots.
• Help continuously improve operational processes across the business.

What Hope & Ivy is looking for:

• At least 1 year's experience within fashion production, merchandising, wholesale or buying administration.
• Highly organised with excellent time management.
• Strong attention to detail.
• Excellent communication and relationship-building skills.
• Confident using Microsoft Excel and Google Sheets.
• Ability to work under pressure and manage multiple deadlines.
• Commercial awareness and problem-solving ability.
• Positive, proactive attitude with a willingness to learn.

Application

Apply with a CV and a cover letter outlining your suitability and interest.