Alex Monroe is seeking a skilled bench jeweller to repair and produce jewellery with a meticulous eye for detail in a timely manner to join the team in Bermondsey, London.

As a good team player with a proactive approach to learning and sharing skills and techniques, the successful applicant will contribute to the team’s success.  This will include responsibility for working on customer repairs as well as new stock orders, ensuring pieces are finished to Alex Monroe’s intricate designs and high-quality control standards, working in batches and managing current and upcoming delivery dates while proactively contributing to the smooth running of the department.

Responsibilities of the Bench Jewellery:

• Repairing and reconditioning customers’ well-loved Alex Monroe pieces
• Cleaning and assessing customers’ jewellery
• Seeing individual stock orders through all stages of making
• Working with silver
• Cleaning up castings with micromotor (as well as hand tools)
• Soldering with traditional techniques as well as use of laser and puk welder
• General bench work such as re-sizing rings, assembly, re-texturing, riveting, beading, wire work, polishing and quality control
• Confidently manage the workflow of after-sales repairs, working closely with the customer care team, advising on the scope of work, managing lead times and proactively communicating across departments to ensure the best possible customer after-sales experience.
• Anticipate as early as possible any potential repairs, production issues, and delays and report to the production managers.
• If required, provide production support to departments across the company.
• General:
  • Assisting with general Workshop upkeep on a daily basis and running the occasional errand.
  • Willingness to take on responsibility for certain Workshop operations.
  • Taking part in company events when help is required, e.g. Jewellery School, PR & client events.

What Alex Monroe is looking for:

• A minimum of 2 years' benchworking experience in a production workshop.
• Educated to degree level or relevant qualification in jewellery manufacturing.
• Demonstrable experience of producing jewellery in a commercial workshop environment.
• Reliable, responsible and organised with good time management.
• Enthusiastic, positive with a creative approach and a passion for jewellery and the Alex Monroe brand.
• A self-starter who can work autonomously and use their own initiative, but also works well as part of a team when required.
• Stone setting experience is a plus.

Unfortunately, this role is not suitable for a graduate on this occasion!

Alex Monroe Benefits:

• 33 days holiday including bank holidays & day off on your birthday
• Additional days leave after 5 years of service
• Pension Scheme
• Travel to work Loan scheme
• Opportunity to buy & sell leave
• Bike2Work scheme
• Paid for Eye tests and contribution towards glasses for all employees
• Generous staff discount
• Generous family and friends discount
• A Birthday gift of your choosing
• Complimentary Jewellery School Experience
• 2 Paid Charity Volunteering Days a year
• Quarterly Treat Fund to spend with your team

Application

To apply, we'd love to see your work.  Please send us your CV, a cover letter, and a selection of images that showcase your bench skills. In your cover letter, tell us what you can bring to the team, why you're interested in the role, and what makes you a great fit!