Mountain Warehouse is looking for a Buying Sample Assistant to join the team in London.

The Buying Sample Assistant wil play a key role in supporting the team by ensuring that all product samples are organised, tracked, and prepared for meetings, fit sessions, and photoshoots.

The successful applicant will be responsible for maintaining a well-managed sample area, coordinating the movement of samples within the business, and ensuring accuracy in sample documentation. Your attention to detail and excellent organisational skills will help ensure products are presented correctly and on time.

This is a key supporting role within the Buying team, ensuring the timely and professional handling of all product samples.  From internal presentations to customer-facing photoshoots, your role ensures that samples are always ready, organised, and presented to the highest standard, helping the team bring the product vision to life.

This role is 5 days in the office, located in London, Victoria. 

Key Responsibilities of the Buying Sample Assistant

Sample Management:

• Maintain and organise the sample cupboard, rails, and storage areas, ensuring the space is tidy, clearly labelled, and regularly reviewed.
• Track all incoming and outgoing samples using internal systems and spreadsheets, ensuring samples are logged accurately and handled with care.
• Prepare and label samples for internal meetings, fit sessions, range reviews where necessary. 
• Manage sample product tagging, ensuring all samples are correctly labelled and maintained to a high standard.
• Understand the difference between proto , fit sample , PP and Shipment sample and ensure the correct sample is used for the relevant meeting 
• Take ownership of filing and maintaining accurate sample documentation and records.
•  Organise and maintain all sample areas, including the sample cave, ensuring efficient storage and accessibility.
• Lead seasonal and ongoing clear-outs, including boxing up samples for sample sale or archive.

Photoshoots & Web:

• Prepare samples for e-commerce photography.
• Oversee the intake of samples to the studio and coordinate their return to the relevant storage area.
• Work closely with the Studio teams to ensure shoot samples are clearly identified and easily accessible.
• Keep internal trackers up to date with sample movement to ensure that the wider team has visibility on where samples are 

Fit Sessions:

• Prepare samples for fit sessions, adding samples that need to be fitted to a rail for the team to review.  
• After fit sessions, ensure samples are returned, repackaged, or stored as appropriate.

Admin & Organisation:

• Manage incoming post and sample deliveries, ensuring timely distribution to the relevant team members.
• Support the buying team with day-to-day sample-related administrative tasks such as pulling samples for ad hoc meetings, diarised meetings, and samples needed for approvals.
• Prepare samples for meetings, ensuring all production samples needed are ready in the office prior to the relevant range review. in line with the buyer’s direction of order.
• Comfortable with physical tasks such as unpacking deliveries, hanging samples, and maintaining storage areas.
   

What Mountain Warehouse is looking for:

• Strong organisational skills with the ability to manage multiple sample priorities in a fast-paced environment.
• High attention to detail to ensure samples are always handled, labelled, and presented correctly.
• Confident using Microsoft Excel, Outlook, and other Microsoft Office applications.
• Proactive and hands-on, with a can-do attitude and willingness to support across the team.
• Calm and efficient when working under pressure or to tight deadlines.
• A collaborative team player who contributes positively to group goals while also demonstrating the ability to take ownership of individual tasks and work independently.
• Keen eye for product handling. Being able to identify a product based off a CAD/image on screen
• Excellent communication skills to ensure both written and verbal communication is clear to all stakeholders 

Benefits

• Competitive salary and benefits package
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors.  With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home.  As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!