Harrods is recruiting for a Content Coordinator to join our Creative Studio team in London.  We're looking for a methodical, detail-oriented and highly organised individual to coordinate brand assets and content production operations, ensuring copy and imagery are managed, delivered and maintained accurately and efficiently. 

The role of Content Coordinator

The Content Coordinator will work across three workflows and play an integral role in supporting asset delivery across the business, serving as a key link between internal teams and external brand partners.  Working closely with our Production, Copy and Post-Production teams, the successful applicant will help drive efficient workflows, ensure content meets brand guidelines and supports the successful execution of seasonal campaigns. 

What the Content Coordinator will do:

• Support the onboarding of new brand partners, providing guidance on content requirements, processes and deadlines. 
• Coordinate the end-to-end delivery of Copy, Imagery and supporting materials, ensuring all assets are received, reviewed and shared within agreed timelines. 
• Oversee seasonal requests for brand imagery, campaign assets and supporting content, proactively identifying and resolving any issues that may impact delivery. 
• Act as a key point of contact for internal stakeholders and external brand partners, managing submissions, resolving queries and maintaining effective working relationships. 
• Collaborate with Production, Post-Production, Copy and Digital teams to manage priorities, coordinate updates and ensure workflows remain efficient, sustainable and trackable. 
• Maintain accurate data management to facilitate weekly reporting across each workflow, while supporting the management of digital assets within our Digital Asset Management system. 
• Lead Vendor Production updates in weekly divisional team meetings.
• Responsible for coordinating and resolving any online product errors.
• Oversee Brand Page Production and Weekly Reporting.

What Harrods is looking for:

• A proactive, solutions-focused individual who enjoys bringing structure and organisation to complex workflows.
• Comfortable working with a wide range of stakeholders, you are a confident communicator who can build strong relationships and effectively manage competing priorities. 
• Exceptional attention to detail and take pride in delivering accurate, high-quality work.
• Confident using Excel and working with data, you are motivated by process improvement and finding more efficient ways of working.
• Most importantly, you'll bring a positive attitude, strong sense of ownership and a collaborative approach to supporting team success. 

About Us 

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. 

Our Promise to You 

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.