The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent
A minimum of 3 years' experience with B2C front line customer interaction in an offline or online retail environment *
I have experience supervising and getting the best out of teams, including training, mentoring and developing team members. *
I have at least 1 year's experience in setting up and using Customer Care platforms to effectively manage the customer support cycle. *
I have experience of using and a supervising virtual call centre platform and analysing agent performance to improve customer satisfaction. *
