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Customer Service Manager

Listing ID: 1250553

Customer Service Manager

Type of Position: Permanent Position
Company / Organisation / Artist Name: Percival Menswear
Location: Hackney Wick, East London, London, UK
Hours: Full Time
Experience: 1 to 2 years
Start Date: ASAP
Reporting To: Operations Manager
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 3 weeks 1 day
About: Ecommerce contemporary menswear brand.

We are looking for an experienced and motivated Customer Service Manager to join our small team.

The role:

  • Interact with customers over email + integrated portal to answer any product queries.
  • Work with sales targets.
  • Manage our google and trust pilot reviews
  • Liaise closely with our production and logistics team to help operations run as smoothly as possible.

Expectations:

  • Customer service experience.
  • A knowledge and passion for contemporary fashion.
  • Experience with Shopify preferred.

Application:

Please apply with a CV and cover letter via the application form.


Application Form

Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

Customer service experience. *

A knowledge and passion for contemporary fashion. *

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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