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Customer Service & Showroom Sales Associate

Listing ID: 1434586

Customer Service & Showroom Sales Associate

Type of Position: Permanent Position
Company / Organisation / Artist Name: Bombshell
Location: Muswell Hill, North London, London, UK
Hours: Part Time
Experience: 2 to 5 years
Salary / Wage: Competitive + Showroom Sales Commission
Reporting To: Customer Services & Showroom Manager
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 4 weeks 1 day
About: Bombshell is an independent British womenswear brand, based in Muswell Hill, London. Established in 2008, We have a loyal following of women who feel confident and look amazing in their Bombshell dresses. We make 90% of our garments right here in London. We champion classic and timeless fashion and our customers have a strong appreciation of high-quality garments.

We are dedicated to enhancing, supporting and sculpting confidence, one woman, one garment and one occasion at a time.

An exciting new opportunity has arisen for a talented and proactive Customer Service & Showroom Sales Associate to join our team.  At Bombshell, we pride ourselves on always being able to satisfy the needs of our customers. Providing a luxury service, accurate information, and advice in response to enquiries and showroom sales appointments surrounding Bombshell’s products.

Key responsibilities:

  • Responding to customer queries through emails, letters, phones, live chat and social media.
  • Accountable for daily tasks / reports with the customer services team – warehouse communication, refunds, stock counts and showroom stock management.
  • Deal with, resolve and rectify complaints regarding customer service, delivery queries, and faulty goods.
  • Inbox and Emails – day to day upkeep of Customer Service inbox.
  • Offering styling advice to our customers in their showroom appointments.
  • Drive sales through engagement of our customers, suggestive selling, and sharing product knowledge.
  • Support studio and showroom management.

Your talents:

  • Relevant experience, ideally in a retailer customer services, sales, showroom environment.
  • MS Office proficiency (Word, Outlook, Excel, PowerPoint), Apple Mac and Google applications.
  • Proactive self-starter with sense of accountability and outgoing personality.
  • Excellent communication and sales skills. You enjoy building rapport with customers, and you have a can-do attitude.
  • Happy to work in a small but dynamic team and demonstrate a strong interest in women’s occasion wear.

What we’ll do for you:

  • Provide you with a competitive salary + showroom commission
  • Generous employee discount
  • We value curiosity and actively invest in the professional development of our people and support continuous, lifelong learning.
  • We provide a caring, inclusive culture and environment in which we celebrate our differences and welcome the perspectives and contributions of all. 


Please apply with a CV and cover letter via the application form.

Application Form

Please provide your cover letter within the field provided, not as an attachment. This field is strictly for including your cover letter text. Thank you.

File Attachment

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Files must be less than 4 MB.
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Files must be less than 4 MB.
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Files must be less than 4 MB.
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Files must be less than 4 MB.
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