JOY is looking for a creative, driven Digital Designer & Communications Executive to own how our brands look and speak across email, social and our two websites. This is a hands-on role for someone who can both design and communicate - producing polished, on-brand imagery and writing content that builds awareness, loyalty and sales.

If you love fashion, have a strong eye for design, and know how to turn that into commercial results, we'd love to see your work.

What the Digital Designer & Communications Executive will be doing…

Design & Creative:

• Design and produce homepage and on-site imagery, banners and seasonal campaign visuals to a high, on-brand standard.
• Create email designs in Klaviyo that look considered and convert.
• Design paid social creative for Meta (static and video), built for performance with strong hooks, clear product focus, scroll-stopping in the feed.
• Retouch and composite product photography; elevate raw assets beyond quick-cut tools.
• Work with the wider team to keep brand identity consistent across every touchpoint.

Communications:

• Plan and execute all email marketing campaigns in Klaviyo: planning, copywriting, segmentation and performance analysis.
• Own day-to-day management of our social channels and content calendar.
• Monitor performance across email, social and paid creative, and report on what's working.
• Stay ahead of fashion, social and digital trends.

What JOY is looking for…

Required:

• A strong portfolio demonstrating design work for fashion or lifestyle brands, including web, email and social/ad creative
• Proficiency with Photoshop
• Hands-on Klaviyo experience.
• Experience within fashion or a fashion-focused brand.
• Excellent copywriting and communication skills.
• Commercially aware and data-driven.
• Highly organised, proactive, with a sharp eye for detail.
• Creative and full of ideas, with genuine taste.
• Enthusiastic, self-motivated and driven.
• A strong communicator who works well independently and within a team.

Nice to have:

• Proficient with Illustrator and Figma
• Video editing for social/Meta (Premiere, After Effects, CapCut).
• Understanding of ecommerce and paid social metrics (ROAS, CVR, CTR).

Application

Send your CV, a cover letter outlining your suitability and interest, and a link to your portfolio via the Fashion Workie reply system.  Applications without a portfolio will not be considered.