Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

As collaborative creatives, we take untold pride in our work, designing with heart and soul. We want to be a force for good and are committed to becoming a more circular and responsible business, from the fabrics we choose to our considered processes. We are an agile and growing business, and we work hard to create an environment which allows for growth and progression, balanced with the support and flexibility needed to meet the challenge of a high-performance culture.

Our leadership teams and founders sit amongst the teams and encourage a culture of balance and passion. MV is a very special place, and our values are anchored by three main pillars: people, planet, and community.

Our Values:

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

Are you passionate about fashion, ecommerce and understanding what makes customers click, browse and buy?

Mint Velvet is looking for a curious, commercially minded Digital Trading Assistant to join our growing Digital team. This is an exciting opportunity for someone starting their career in ecommerce, whether you're a graduate or have gained some early experience and are looking for your next challenge.

The Digital Trading Assistant will play a key role in helping Mint Velvet deliver its ambitious UK and international growth plans, learn how a successful fashion retailer trades online, and work closely with teams across the business. From analysing website performance and customer behaviour to supporting product launches and campaigns, no two days are the same.

This role offers incredible exposure to different areas of the business and provides a fantastic platform for someone looking to build a long-term career in Digital Trading and Ecommerce.

What the Digital Trading Assistant will do:

• Supporting the day-to-day trading of the Mint Velvet website to deliver an exceptional customer experience and drive business growth.
• Using website, customer and sales data to identify trends, opportunities and areas for improvement.
• Assisting with weekly trade reporting and helping to share insights with the wider Digital team.
• Supporting the optimisation of category pages, product placement and site navigation to help customers find what they're looking for.
• Working cross-functionally with Marketing, Merchandising, Buying, Content and Product teams to deliver campaigns, launches and trading activity.
• Helping to ensure products, collections and campaigns go live accurately and on time.
• Contributing ideas to improve conversion, engagement and overall website performance.
• Supporting the setup and analysis of testing and optimisation initiatives.
• Monitoring competitor activity and digital trends to identify opportunities and new ideas.
• Building an understanding of customer behaviour through analytics tools and performance reporting.
• Assisting with promotional activity and key trading events throughout the year, including Sale periods and major campaigns.

What Mint Velvet is looking for:

• Enthusiasm, curiosity and a genuine passion for ecommerce and fashion – you don't need years of experience to be successful in this role
• Passionate about fashion, retail and creating great customer experiences.
• Love working with data and enjoy uncovering insights that help drive decisions.
• Are naturally curious and always asking questions to understand the "why" behind performance.
• Enjoy working with people and feel confident communicating with a variety of stakeholders across a business.
• Strong attention to detail and take pride in delivering work to a high standard.
• Organised and able to manage multiple priorities in a fast-paced environment.
• Proactive, eager to learn and excited by the opportunity to develop new skills.
• Enjoy solving problems and finding practical solutions.
• Work well as part of a team and build positive relationships with those around you.
• Strong Excel, analytical or numerical skills.
• Experience with Google Analytics or ecommerce platforms would be a bonus, but we'll support you in learning these tools.
• A degree in Business, Marketing, Fashion, Ecommerce, Analytics or a related subject is a plus.

Working at Mint Velvet, you'll be rewarded with:

• Competitive starting salary and great career prospects in a fast-paced and growing business
• 25 days holiday plus bank holidays and a day off on your birthday
• Company-funded private health insurance and access to Smart Health
• Life assurance 
• Discretionary bonus scheme
• 50% staff discount 
• Summer hours- 3 pm finishes every Friday throughout June, July & August
• Bespoke induction support and ongoing development to help you thrive in your new role
• A welcoming and inspiring work environment - take advantage of Yoga classes, social activities, an early finish on payday and more