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E-Commerce Assistant

Listing ID: 1656596

E-Commerce Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: Holland Cooper
Location: Cheltenham, Gloucestershire, South West, UK
Hours: Full Time
Experience: Entry level
Specified Hours: 37.5 hours per week
Salary / Wage: Competitive salary
Twitter Handle: HollandCooper
Deadline: Ongoing
Ad Expires In: 1 month 2 days
About: Combining British Heritage with the opulence of affluent city life, Holland Cooper has created the ultimate British made label for him and for her. We are a luxury British Made Fashion House, producing a range of garments including city and country wear. All Holland Cooper Tweed wear is individually hand cut, designed and Made in Great Britain using British woven tweeds and wools; and as you may know, stocked in Harrods, Knightsbridge. The full Holland Cooper Collection has been stocked in Harrods London for over a year and is blossoming within the store. Holland Cooper is also stocked in select luxury independent stores around the UK, USA, Europe and Hong Kong. Our celebrity clientele includes David Beckham, Peter Jones, Mark Strong, Amanda Holden, Vic Reeves and Petra and Tamara Ecclestone, to name a few.

Are you passionate about the online D2C retail world? Do you excel in content writing, data-driven e-commerce, have an eye for luxury brand creative, possess a curious mindset, and have a strong desire to learn? Are you enthusiastic about fashion and eager to join an international brand that is experiencing significant growth?

If so, you might be the perfect fit for our team. We are looking for a graduate/professional who wants to break into fashion/retail E-commerce. As part of our team, you'll have the opportunity to work with cutting-edge tools and technologies, create meaningful impact within a growing international brand, and create impactful shopping experiences that resonate with our diverse customer base.

Holland Cooper values creativity, collaboration, and continuous improvement. We offer a supportive environment where your professional growth is a priority. We collaborate closely with external specialists, providing you with the chance to work alongside them and gain valuable experience. We are a fast-paced luxury brand, full of ideas and momentum and we are looking for a dynamic self-starter to join us at this exciting time.

Moreover, if you have a flair for fashion and a keen interest in retail and E-commerce, you will find this role particularly rewarding. Join us in our exciting journey as we expand our reach and influence in the fashion industry.

The Brand

Established in 2008, Holland Cooper has evolved into a quintessential British lifestyle brand that embodies timeless style, celebrating classic designs and investment pieces. Renowned for its luxurious appeal and tailored elegance, the brand reflects a deep sense of British heritage while seamlessly merging signature country aesthetics with bold city tailoring. Worn by royalty, influencers and celebrities, Holland Cooper has taken the fashion world by storm.

The Role

Holland Cooper has an exciting opportunity for a highly motivated E-commerce Assistant to join our growing digital team, playing a hands-on role in driving the performance of a fast-paced ecommerce business.

The successful applicant will be at the heart of online trading activity, supporting how products are presented, analysing performance, and continuously improving the customer journey to maximise conversion and revenue.

Working closely with teams across the business, the successful applicant will help ensure our website is accurate, engaging, and aligned with our brand, while gaining valuable exposure to trading, merchandising, and digital strategy in a high-growth environment.

General Responsibilities
of the E-Commerce Assistant:

  • Merchandise online collections to optimise performance against key KPIs
  • Monitor stock levels and maximise availability, sell-through and revenue
  • Analyse trading performance and customer behaviour to identify growth opportunities
  • Deliver data-driven insights to improve conversion and site performance
  • Support website updates, ensuring content is engaging, on-brand and conversion-focused
  • Assist with on-page SEO to improve organic traffic and visibility
  • Work cross-functionally to deliver successful product launches and online activity
  • Maintain site accuracy and support day-to-day trading operations
  • Conduct competitor and market research to drive continuous improvement
  • Provide administrative and reporting support to the Ecommerce team
  • Assist senior stakeholders with ad hoc analysis and insights
  • Support the wider team during peak periods to ensure smooth site performance

 
What Holland Cooper is looking for:

  • Enthusiastic, can-do approach, demonstrating passion for ecommerce, ownership of outcomes, and a willingness to support colleagues to achieve shared goals
  • Strong interest in developing a career in e-commerce within a fast-paced, commercial environment
  • Some experience or placement exposure within e-commerce, digital, retail, or a related commercial environment 
  • Awareness of SEO and digital marketing fundamentals, e.g. product page optimisation, content, paid media or CRM
  • Commercially driven and results-focused, with accountability for delivering revenue growth, conversion improvement, and profitable trading performance
  • Customer-centric and detail-oriented, committed to optimising user experience with high standards of accuracy across site content, product data, and trading activity
  • Creative with a strong eye for front-end presentation, bringing visual and commercial flair to on-site merchandising, layout, and content
  • Shows strong initiative, proactively identifying opportunities, issues, and improvements
  • Adaptable, proactive, and solutions-focused, anticipating issues and driving continuous improvement
  • Strong communicator and collaborative team player, able to work cross-functionally, and contribute positively within the team

What you'll get:

  • Competitive salary
  • 25 Days Holiday plus bank holidays
  • Have your Birthday Day off on us to celebrate you
  • Increased benefits with length of service, e.g. holiday, pension contributions
  • Enhanced Maternity and Paternity pay
  • Generous staff discount and staff shop available
  • Fresh fruit and pastries delivered weekly
  • Cycle to Work Scheme
  • Employee Assistance Programme, including mental health support

Application Form

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