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E-Commerce Assistant

Listing ID: 1699347

E-Commerce Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: Harrods
Location: West London, London, UK
Hours: Full Time
Experience: Entry level
Reference Number: VAC- 53556
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 1 month 5 days
About: As the world’s leading luxury emporium, we deliver a magical, memorable experience for customers. This is makes us uniquely challenging for creative minds, to protect and grow our brand demands extraordinary composure, creativity and commerciality. Harrods’ global brand offers uniquely exciting challenges, and we nurture a supportive environment where creativity, resilience and commercial awareness make anything possible.

Harrods is looking for an E-Commerce Assistant to join our Digital Trade team in Hammersmith, London.

The role of E-Commerce Assistant

The purpose of this role is to provide support to the E-Commerce Assistant, including data governance, efficient management of product merchandising, trade reporting, managing stakeholder communications and executing trading actions.

What the E-Commerce Assistant will do:

  • Maintain custom edits on site (Bestsellers, Exclusives, Just In, Trends)
  • Use web analytics data from Google Analytics to identify insights and actions from the reports
  • Update, maintain and merchandise category pages with the new products that have been published, as required
  • Support with brand communications

What Harrods is looking for:

  • A commercial mindset
  • Proficient with Microsoft Office
  • Google Analytics experience
  • Strong attention to detail and be confident when it comes to stakeholder management.
  • Clear communication skills, both written and verbal
  • Ability to multitask. Y
  • A team player with excellent time management skills, with the desire to learn and grow.
  • Retail and e-commerce experience is a plus

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return, you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.


Application Form

Please provide your cover letter within the field provided, not as an attachment. This field is strictly for including your cover letter text. Thank you.

File Attachment

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Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
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