It takes an energetic and entrepreneurial spirit to work with Van Peterson. We are a team of all-rounders who are passionate about getting involved with all elements of running and promoting the business. As we are in an exciting period of growth, we are looking for someone who is ready to dive in and have a direct impact on sales growth and development.

The Ecommerce and Shop Assistant position is an exciting role in a growing jewellery business. The selected employee will work primarily across digital, stock management, and sales operations.  This varied role is based in our brand new showroom located at 47 Sloane Avenue, Chelsea. 

This is an on-site position and requires travel to our Chelsea store.

Responsibilities of the Ecommerce & Shop Assistant

E-commerce:

• Taking charge of the online order despatch process, from invoicing and packaging to shipping
• Tracking orders to make sure they have arrived safely
• Handling customer emails and phone calls
• Uploading new products to the website and writing copy/ product descriptions
• Working with the director on daily social media, creating images and video using AI tools

Stock and Supplier Management:

• Coordinating with vendors to track and maintain stock levels
• Overseeing atelier and repair projects with local suppliers
• Fulfilling orders for Wholesale clientele in a timely manner
• Organising shipments in line with client requests
• Light jewellery making (don’t worry; you will learn if you don’t know already!)

Shop & Sales:

• Maintaining the shop/ office to a high standard (cleaning and organising are required)
• Ensuring that the showroom is merchandised properly, rotating displays every couple of weeks
• Managing and reordering showroom supplies
• Adding price tags to products and putting out price blocks
• Booking couriers and assisting in answering the office phone
• General office upkeep & ad hoc duties, filing invoices and inputting sales into our Ethos system

Note:

• This job is for 2-3 days a week; we may require you to work every other Saturday.
• The position could become full-time for the right candidate.
• The workday begins at 10 am (11 am on Saturdays) and finishes at 6 pm

Application

Please apply with a CV and cover letter.