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Ecommerce and Sales Associate

Listing ID: 1116815

Ecommerce and Sales Associate

Type of Position: Permanent Position
Company / Organisation / Artist Name: Shyness Space Ltd
Location: East London, London, UK
Hours: Full Time
Experience: 2 to 5 years
Specified Hours: 10h00 - 18h00
Salary: £20,000 - £22,000 per annum
Reporting To: Company Director
Twitter Handle: @Shyness68749286
Deadline: 24th February 2020
Ad Expires In: 3 days 4 hours
About: Shyness launched the fashion e-commerce in end of Nov 2017 with a digital and romance influence take on the web visual. The collaboration with various digital artists and art direction focused on the web design provide a direct and clear message to the customer to concentrate on the unique selection of products with user friendly shopping experience.

A flagship store will be opening mid 2020- A concept space welcome you to challenge the norm with a remixed vision of modern style and retail. Shyness carefully curates an international collection of established and emerging designer collection to promote true individualism.

Shyness Space is looking for an Ecommerce and Sales Associate to provide an excellent client experience and service to develop long-lasting client relationships.  To assist in the smooth operation of the E Commerce and Store to optimise the client experience and ensure that all sales opportunities are optimised.

Key Responsibilities

Sales Generation:

  • Develop strong, long-lasting, commercial relationships with clients, establishing a regular client base to ensure all sales opportunities are optimized
  • Achieve sale target and exceed personal goals
  • Replenish stock and maintain high standards of merchandise and product presentation.
  • Record and update sales performance, such as WSR, Sell Throughs, product feedback.
  • Create and manage programs to ensure a steady stream of prospects and future sales
  • Provide exceptional client experience and service
  • Ensure personal appearance and presentation is strictly in line with company standards.
  • Provide personalised and timely after sales service to clients, dealing effectively with client complaints
  • Demonstrate high level of product knowledge (telling the story, features and benefits etc.) and coach other team members


  • Prepare and maintain stock on E commerce and sales floor.
  • Deliver sales budget through the implementation of an action orientated business plan
  • Develop Shyness customer database. In charge of We chat sale platform, expand consumers
  • developments.
  • Take control with regular stock takes
  • Assist with the preparation of sales events
  • Taking control with E commerce orders and in Store orders in an efficient manner
  • Maintain high back of house standards such as stock room, stock security etc.
  • Communicate feedback on best sellers, slow sellers, missed sales opportunities and customer requests to the Store Manager
  • Maintain and assist in the creation of enjoyable and respectful work environment
  • Any other ad hoc tasks that may be required

Required Skills and Experience:

  • At least 3 years retail experience.
  • Very organised
  • Very professional and with a strong sense of ownership
  • Excellent customer service skills
  • Excellent Communication skills
  • Ability to adapt and learn quickly
  • Experience with Point-of- Sale systems
  • Additional languages a plus


Please apply with a CV and cover letter via the application form.

Application Form

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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