Ecommerce Assistant
Ecommerce Assistant
Type of Position: Permanent Position Company / Organisation / Artist Name: WYSE London Area of Fashion: Retail & Ecommerce Operations Location: London, UKHours: Full Time Experience: Entry level Specified Hours: Hybrid Reporting To: Ecommerce Manager Website: http://www.wyselondon.com Ad Expires In: 3 weeks 2 days About: Wyse is for women with a sense of joie de vivre. It has nothing to do with being a certain age or looking a certain way – but it has everything to do with wanting elevated women’s clothing. Fit, comfort, ease of care and attention to detail are part of our DNA.Our founder Marielle knows the power of good clothes. Following a successful career in television, Marielle took some time out to bring up her kids before embarking on her own fashion label, age 49. It was scary, exhilarating and a lot of fun. What started as a handful of colourful cashmere jumpers has grown into a brand to answer all your style needs – but more importantly, to make you feel good. We know the right clothes can give you the confidence to believe in yourself, take risks and try new things. Wyse is all about feeling as good as you look. |
Wyse London is looking for a full-time Ecommerce Assistant to join the team in London.
Working closely with the Ecommerce Manager and wider Trading, Merchandising, Marketing and Creative teams, the Ecommerce Assistant will help ensure the website is accurate, engaging and commercially optimised. This includes helping ensure the website is accurate, visually engaging, and commercially optimised, while supporting product launches, onsite merchandising, content updates, and ecommerce reporting.
This full-time position is based at our Head Office in Shepherd's Bush and requires attendance in the office 4 days a week, with 1 day working from home.
Responsibilities of the Ecommerce Assistant
Product & Content Management:
- Coordinate product launches, ensuring imagery, copy, pricing, sizing and product information are complete and accurate
- Build and update products, collections, navigation and onsite content
- Upload and manage video content
- Carry out pre-launch checks to ensure products are correctly categorised, merchandised and available across the appropriate sales channels
- Build and schedule back-in-stock alerts using the email marketing platform
- Support the management of product reviews, including monitoring customer feedback, checking reviews are displaying correctly and highlighting recurring product or fit feedback to the relevant teams
Website Management & Trading:
- Support the day-to-day management of the WYSE London Shopify website
- Ensure the product visual merchandising of the website is always maintained, utilising trade & stock knowledge to align with the business strategy
- Identify bestselling, underperforming, low-stock and sold-out products, taking appropriate onsite action
- Conduct regular site audits to ensure content accuracy and monitor site functionality and user journeys, identifying and escalating issues that may impact conversion or customer experience.
- Assist with content management and seasonal site refreshes to ensure the website remains visually engaging and aligned with brand standards.
- Support promotional activity, including setting up sale events, discounting and onsite updates
- Support onsite SEO & AEO activity
- Assist with website testing, improvements and wider ecommerce projects
What Wyse London is looking for:
- Experience working in fashion or retail
- Proficient with Excel
- Proactive and solutions-focused
- Enthusiastic and flexible in response to an ever-evolving business
- Strong communication skills
- Effective collaboration across functions
- Meticulous attention to detail
- Commercially curious, with an interest in ecommerce and the online customer journey
- Willingness to learn and develop within a fast-paced ecommerce environment
- Legally authorised to work in the UK
- Shopify experience is a plus.
Application
Apply with a CV and a cover letter outlining your suitability and interest.
