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Ecommerce Assistant

Listing ID: 909620

Ecommerce Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: L'OCCITANE Group
Location: Central London, London, UK
Hours: Full Time
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 1 month 1 week

The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are increasingly respectful of both man and his environment. 

The Group has four brands : L'OCCITANE en Provence, Melvita, Erborian et L'OCCITANE au Brésil.
With a presence in 90 countries, our products are distributing in more than 2,900 stores in the world. 
Reporting to the Senior eCommerce Manager, the eCommerce Assistant will be creative as well as analytical and work across three websites; L’Occitane UK, L’Occitane Ireland, and Erborian UK. This position will play a key role by providing support to the on-site team.  Ensuring that the website is consistently updated in terms of imagery, copy and promotions, both accurately and efficiently. The role will require working closely with the wider Digital/CRM team to ensure delivery of premium and commercial campaigns across the site and digital channels.

Major Responsibilities:

  • Work closely with the Ecommerce Officer to launch campaigns across all websites, in-line with campaign calendar.
  • Owning all site merchandising and working with the Senior Ecommerce Manager on a strategy to merchandise landing pages with high volumes of traffic.
  • Taking ownership for the creation and uploading of new products including copy, images, ingredients, recommendations and all product details.
  • Managing the offers section of the UK and IE website and ensuring it is optimised for maximum engagement.
  • Creating briefs for the design team to support with images for the websites and the offers page.
  • Working with the Digital Marketing Coordinator to support the development of responsive e-mails to test performance and improve mobile experience.
  • Conducting weekly competitor analysis and making recommendations of tests and/or changes to improve the customer journey and the online shopping experience.
  • Occasional assistance with email build and deployment via Adobe Campaign.

What we need from you:

  • Interest in developing a career in Ecommerce
  • Working knowledge of Photoshop is essential for this role
  • Experience on CMS platforms
  • Working knowledge of Adobe Campaign would be ideal
  • Strong copy-writing skills
  • Highly driven and flexible, a self-starter
  • Excellent attention to detail
  • Strong inter-personal skills, to build relationships across multiple departments and with international colleagues
  • Must be proficient in MS Word, PowerPoint.
  • Proficiency in Excel would be beneficial, but not essential.
  • Excellent organisational and administrative skills

What we offer you!*

  • Generous staff discount to use on all your favourite L’Occitane products!
  • Training Product Allocation every month!
  • Generous holiday allowance, increasing with length of service
  • Extra half day off for your birthday every year
  • Extra day holiday if you get married
  • Weekly fruit basket per team
  • Pension scheme
  • My L’Occitane Rewards: Discount/Cashback on high street retailers
  • GymFlex, Cycle to Work, SmartTech, Childcare Vouchers
  • Many social events throughout the year, in and out of the office
  • Much, much more!

*Some benefit eligibility is based on length of serviceApply now »

Application Form

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