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Ecommerce Content & Image Coordinator

Listing ID: 1714192

Ecommerce Content & Image Coordinator

Type of Position: Permanent Position
Company / Organisation / Artist Name: Vivienne Westwood
Location: London, UK
Hours: Full Time
Specified Hours: Hybrid
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 1 month 1 week
About: Vivienne Westwood is one of the last truly independent fashion companies within the international arena. We produce four clothing labels, leather goods, jewellery and a range of other accessories, fragrances and homewares.

With a design record spanning over 40 years, beginning with punk rock in the 1970s, Vivienne Westwood's designs have had significant cultural repercussions far beyond the world of fashion. Today, the Vivienne Westwood brand produces clothes and accessories that appeal to a wide audience: from young to old, rock to royalty.

Presenting a minimum of three fashion shows per season during Milan, London and Paris Fashion Weeks, Vivienne Westwood is considered one of the most inspirational and avant-garde brands within the fashion industry.

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.

As a key role within the E-commerce Photo Studio team, the Ecommerce Content & Image Coordinator will help deliver inspiring digital assets to the business. Ensuring website imagery is retouched correctly, products are the correct colour and images are optimum quality for E-commerce and multi-channel publishing. Co-ordination of the Image Retouch & Copy teams to ensure operational success.

Key Responsibilities of the Ecommerce Content & Image Coordinator:

  • Approval of Retouch & Copywriting team holiday requests
  • Scheduling and rota planning for Retouch & Copywriting teams.
  • Distributing of tasks to the Retouch & Copywriting teams and monitoring workload
  • Performance management of Retouch & Copywriting team including conducting twice yearly a performance review.
  • Quality assurance of retouched E-commerce content images, taking ownership of all the final retouched images moving through the business. Quality control and archival management for final photo studio image assets
  • Receive, organise and proof- check all retouched content imagery submitted for upload; across ECOM, JOOR, and sample shoots. Ensure that colour, size, and image quality are up to standard, file names are always correct; no files in a set are missing and fixing minor retouch issues or highlighting for retouching team to amend before uploading.
  • Work with Studio Mid-Weights and Photography team to ensure all shoot schedules are in line with deadline targets and weekly uploads.
  • Establish edit and brand guidelines for style of imagery including templating, lighting, and retouching, striving for consistent and perfect final files to ensure website consistency and quality.
  • Prioritise all seasonal/ carry over content to be uploaded on the VW website, ensuring all imagery meets agreed guideline and quality assurance checks as standard.
  • Conduct consistent and regular checks across the VW website, analysing existing content imagery for review, refresh, and reshoot. Flagging anything for re-shoot as well as noticing details missed by retouching or photographers.
  • Work alongside the E-commerce Merchandise and Studio teams to coordinate and respond to image requests, communicating in a timely and professional manner.
  • Allocate time within the content schedule to review all Photo Studio Asset management and version control. Assessing the use of image folders across the VW server and system
  • Attend and participate in cross department discussions on the develop of VW brand imaging, shoot approach, and image quality - in-line with company led art direction / goals.
  • Command and lead team meetings to discuss any issues relating to product photography and retouch quality.
  • Brief Photo Studio Retouch and Photography teams on design feedback received or related to content imagery. Provide directional points from design teams to review or action.
  • Reviewing and implement any image related workflow processes. Strategize long term content creation plans with senior management and other departments.
  • Lead team training and development for prep, styling, and retouch of product
  • Identify new opportunities for content creation and retouch. Suggest studio equipment, research new techniques, tools, market trends and shoot approaches to support the team in improving studio processes.
  • Forecast and plan weeks ahead to identify personal workload, alongside studio activities and peak/ off peak production seasons.
  • Keep accurate administrative records for all Photo Studio imagery, maintaining the upkeep of all file versions and efficient file transfer for ECOM, JOOR and external requests.
  • Support with wider projects affecting Photo Studio Content, such as system integrations, DAM workflows and image requests from company stakeholders.
  • Respond to ad hoc Content Image related requests and enquiries. Retouching when required.
  • Be the point of contact for any Content Image related queries for Photo Studio or feedback.

Vivienne Westwood Benefits:

  • Staff discounts
  • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
  • Perkbox Discounts and Wellness Hub
  • Cycle to work scheme
  • Generous annual leave allowance
  • Pension Scheme
  • Training and hands-on experience
  • Opportunities to build new skills and gain valuable industry knowledge
  • Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. 


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