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Ecommerce Fulfilment and Operations Assistant

Listing ID: 1272142

Ecommerce Fulfilment and Operations Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: Koibird
Location: Central London, London, UK
Hours: Full Time
Experience: 1 to 2 years
Salary: Competitive
Reporting To: Merchandise Director
Deadline: Ongoing
Ad Expires In: 1 month 3 days
About: Koibird is a new innovative concept store born out of the desire to capture the exoticism of travel in a retail experience. We curate a fashion edit for specific travel destinations where shoppers will find a matchless mix of high end RTW and accessories brought to London straight from the emerging designers around the world. They are paired with an expert selection of well-known international and luxury designers. The goal is to accessorise the discerning customer with interesting and extraordinary pieces in an intimate and expressive retail environment both on and offline.

The Ecommerce Fulfilment and Operations Assistant will report to the Merchandise Director for the role, but reporting daily to the Operations Manager for day to day tasks.

Responsibilities:

  • Assist in the organisation and management of the constant flow of different season products in and out of the business.
  • Responsible for the movement of stock between the store and offsite location, which involves a daily 20 minute walk between the two locations.
  • Continuous attention to detail when picking, packaging and wrapping all ecommerce orders ensuring all are filled with exact products ordered. 
  • All wrapping and handling of stock to be executed to exacting brand standards with a luxury point of view.
  • Assist in the concept change overs e.g. barcoding and labelling stock & stock floor change.
  • Assist with stock takes and stock processing at the beginning and end of concepts as well as in season.
  • Keeping both stock rooms tidy and organised to ensure both store and online orders can be serviced efficiently.
  • Be the “go to” person in the store for all deliveries and having full awareness of where each season and brands are located.  
  • Working closely with the Operations Manager and Buying team to ensure deliveries, samples and any other stock movements in and out of the business are implemented successfully.
  • Assist in the photoshoot process e.g. packing stock to go from store to shoot, set up stock at photo shoot, loading/unloading stock, pack up stock from photo shoot, tracking stock movement between shoot and store & supporting at the photoshoots where needed.
  • Assist the Operations Manager in all customer care inquiries to support in providing accurate information
  • Support the Store Manager in retail operations that require additional support for the business where needed.

Required skills / experience:

  • Experience dealing with stock levels and deliveries
  • Strong understanding of DHL processes (booking labels, invoices & dealing with all DHL issues that should arise) to assist the Operations Manager when necessary
  • Able to work in a fast-paced environment alongside other functions of the business. E.g. sales team

Application:

Please apply with a CV and cover letter via the application form.


Application Form

Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

Experience dealing with stock levels and deliveries. *

Strong understanding of DHL processes. *

Able to work in a fast-paced environment alongside other functions of the business. *

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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