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Ecommerce Manager

Listing ID: 1084749

Ecommerce Manager

Type of Position: Permanent Position
Company / Organisation / Artist Name: Duke + Dexter
Location: Central London, London, UK
Hours: Full Time
Experience: 2 to 5 years
Salary: Competitive
Reporting To: Head of Marketing
Twitter Handle: @dukeanddexter
Deadline: Ongoing
Ad Expires In: 3 weeks 3 days
About: Duke + Dexter is the most exciting, talked about and disruptive men’s London footwear label. Since launching in 2014, D+D has received international recognition, selling to over 120 countries worldwide and working with reputable international retailers including Harrods, Selfridges, The KaDeWe Group, Level Shoes and Tsum. The brand has its HQ in Victoria, as well as a flagship store in Covent Garden.

A Winner at Draper’s 2017 & 2019 Footwear Awards as Premium Footwear Brand of the Year and nominated for Best Online Footwear Business in 2018, the brand has found favour with a credible celebrity clientele. Eddie Redmayne, Ryan Reynolds, Justin Timberlake, Jonah Hill, Tinie Tempah and Rihanna have all sported D+D's - helping cement their position as a leading footwear label.

This summer, D+D joined forces with iconic American rapper Snoop Dogg to create an exclusive line of 12 initial styles. The collaboration was limited to exactly 1,000 pairs in total.

The Ecommerce Manager will own the end-to-end ecommerce side of the brand. The successful candidate will primarily be responsible for the day to day running of the website, ensuring the accurate display of product information, promotions and all assets across the site to support digital marketing strategies.

This is an ideal role for an individual with proven experience in online retail to play a pivotal role in the delivery of an ambitious digital growth strategy.

We are looking for a sharp personality who will own their role in a dynamic, fast-paced and entrepreneurial atmosphere.

Key Responsibilities:

  • Own the ecommerce P&L
  • Report on performance to the senior management team
  • Provide weekly forecasts for individual KPIs drawing from sales history, company strategy and current trading patterns, re-forecasting as and when required
  • Trade the D+D website to maximise revenue potential
  • Actively merchandise the site and be responsible for all products, categories and pages on-site to accurately display correct information, links and images on the website
  • Define and implement ecommerce trading metrics and reports
  • Proactively identify opportunities to drive incremental sales
  • Continually optimise the user experience & work with our Head of Customer Experience & CRM to do so
  • Support in developing and executing digital marketing strategies to drive profitable sales, grow brand awareness, and acquire new customers
  • Develop and implement a promotional/marketing plan
  • Analyse campaign metrics and take necessary action to continually improve performance
  • Responsible for all products, categories and pages on-site to accurately display correct information, links and images on the website across three store fronts
  • Preparation of website categories for sale, new season and marketing campaigns including merchandising products
  • Liaise with relevant internal departments to collate product information in a timely manner
  • Track inventory levels, best sellers, slow movers, out of stocks etc. and Google Analytics to merchandise site accordingly and liaise with the merchandising departments on low or out of stock issues
  • Implement cross-sell and upsell recommendations strategy for products, categories and collection pages

Requirements:

  • At least 3 years’ of previous related e-commerce experience in a similar role, with a proven track record of growing sales online
  • Practical experience of digital marketing & CRM
  • Proven experience of managing third party suppliers
  • Proficient in Google Analytics
  • Proficient in Shopify
  • Analytical and always focused on delivering strong commercial outcomes
  • Strong MS Excel experience
  • Basic html knowledge preferred
  • Pro-active and hands on approach with willingness to show initiative
  • Strong organisational and administrative skills
  • Be an effective communicator
  • Have a visual and aesthetic awareness
  • Flexible, team player with experience in leading a small, independent working team
  • Passion for the customer and retail/fashion industry.

Company Perks:

  • 1 trip per quarter (team building exercise e.g. go karting, ski trip)
  • Monthly talks of inspiration
  • HQ lounge w/ coffee machine & fresh fruit
  • Monday team breakfast
  • Friday drinks at 4.30pm / 4.30pm finishes on Friday
  • Professional development budget
  • Workplace pension scheme
  • Bi-monthly breathwork sessions
  • Volunteer day off
  • Gifted D+D pairs & create your own styles
  • D+D merchandise

Application:

Please apply with a CV and cover letter via the application form.


Application Form

Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

A minimum of 3 years' experience in online retail & ecommerce. *

A minimum of 2 years' experience in digital marketing. *

Proven experience of managing third party suppliers. *

Strong MS Excel experience. *

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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