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Ecommerce Manager

Listing ID: 1106137

Ecommerce Manager

Type of Position: Permanent Position
Company / Organisation / Artist Name: Nicce Clothing
Location: Shoreditch, East London, London, UK
Hours: Full Time
Experience: 2 to 5 years
Start Date: ASAP
Salary: £35k-£45k dependant on experience
Reporting To: Head of eCommerce
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 3 days 9 hours
About: A lifestyle movement inspired by London’s culture and emerging music scenes. Nicce challenges the exclusivity of street style, bringing contemporary, clean-cut and minimal designs to a global community.

Founded in 2013 in East London, NICCE has quickly established itself as a leading casual brand and are currently looking to further expand its Ecommerce division.  As the Nicce Ecommerce Manager, you will be supporting the Head of E Commerce in all Ecommerce activations.

Duties:

  • Managing all day to day elements of our ecommerce platform.
  • Project management of all technical projects for the website and their prioritisation in line with company objectives.
  • Develop online sales via improved high conversion rates, strong customer engagement, high brand awareness, high basket value and reduced basket abandonment rate and bounces and assist with improving costumer journey.
  • Management of external developers’ workload in line with development roadmap.
  • Manage Shopify app trouble shooting process.
  • Manage Shopify product upload process from gathering product information to pushing live to site.
  • Take ownership of all technical aspects of the website (front end, back end, design, functionality, order processing, integration, page load speed, checkout/basket, payment gateway, server and all other technical aspects).
  • Work closely with our buying, merchandising and marketing teams to deliver increased conversion rates and a simple/non-confusing customer journey through all pages and all promotions.
  • A/B testing of website taking decisive action based on findings.
  • Extensive Analysis of Google analytics data, heatmaps data, customer journey/funnels.
  • Monitoring and reporting on key performance indicators (such as traffic, conversion rate, cart abandonment, bounces, speed, AOV and any other metrics which the e-commerce manager can influence that impact revenue and conversion rates) and general website performance.
  • Analysing usability and the behaviour of customers, ensuring the journey through the website is as efficient and effective as possible.
  • Carry out regular quantitative and qualitative research on customers to understand our conversion data using surveys, polls, heatmaps and recordings.
  • Ensure website is always operational, transactional and taking payments.
  • Ensure all content/information on site is 100% accurate.
  • Ensure site is remerchandised regularly using sales metrics and marketing campaigns to inform decisions.
  • Ensure that the customer data that we hold and handle is secure and that we are compliant with regulations.
  • Ensure that we are protected against threats (attacks, viruses, etc).
  • Managing third party relationships (development agency / Site search).
  • Work with warehouse, customer service and data team to improve our delivery service and review regularly with other stakeholders in the business (MD, warehouse, operations manager, buyers and marketing).
  • Brief in creative to graphics team when needed.
  • Manage the Ecommerce intern.
  • Naturally very organised with an enthusiasm for best in class work. 
Key Skills:
  • Experience of Shopify Plus platform vital.
  • Advanced level of experience of working with Excel and Word
  • Demonstrate an ability to develop successful strategies across multiple platforms
  • Strong communication skills across various departments and functions and at varying seniority levels from assistant to CEO
  • Proven track record of developing and executing strategies while ensuring all key stakeholders are updated and part of the process
  • Have both a strong creative flair with an acute commercial and analytical acumen with exceptional ability to inspire and get the best out of others
  • Ability to use Adobe creative suite is not essential but is preferred.
  • Ability to use light HTML coding is not essential but is preferred.

Application Form

Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

At least 2 years experience in ecommerce. *

I have worked with Shopify Plus before. *

File Attachment

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Files must be less than 4 MB.
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Files must be less than 4 MB.
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Files must be less than 4 MB.
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Files must be less than 4 MB.
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Files must be less than 4 MB.
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I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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