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Ecommerce Manager

Listing ID: 1334715

Ecommerce Manager

Type of Position: Permanent Position
Company / Organisation / Artist Name: Aimé
Location: Notting Hill, West London, London, UK
Hours: Full Time
Experience: 2 to 5 years
Start Date: 01/10/2021
Salary: Competitive
Reporting To: Company Director
Deadline: Ongoing
Ad Expires In: 23 hours 12 min
About: Aimé is an independent Fashion and Lifestyle emporium... Stocking French cult labels Isabel Marant both Etoile and mainline since the store’s beginnings, alongside Michel Vivien, Masscob, Soeur, Forte Forte and many more. We also stock fine jewellery and home-ware products alongside in-house collaborations with some of our favourite brands.


Aimé is an independent Fashion and Lifestyle emporium stocking French cult labels Isabel Marant, Michel Vivien, Masscob, Soeur, Forte Forte, Ulla Johnson, Atlantique Ascoli and many more. We have had a retail store on Ledbury Road in Notting Hill for 20 years and have launched e-commerce in 2020.

It is an exciting time for us, and we are looking for a candidate who can help us to write this new chapter for our business. We aim to translate the product edit and customer care we provide in the store to our new online channel and are looking for a commercially driven, motivated, and enthusiastic individual with a hands-on approach. You will be working closely with the founders of Aimé to develop the vision for the website, and with the creative, content, and marketing agencies that bring the digital store to market. You will connect with the managers of the store teams to ensure that our customers enjoy a seamless, on-brand experience.  The successful applicant must be London based, our office is situated in Notting Hill

Your Responsibilities:

You will ensure that an excellent experience is given to every digital customer through the management of the website operations, product merchandising and community management. Thanks to your analysis of website performance and contribution to content and product updates, offline and online businesses will be connected and cohesive.

Ecommerce:

  • Manage day to day operations, provide analysis of KPIs and produce action plans to drive sales
  • Merchandise actively to make sure web pages display correct information, links and images
  • Plan and implement email campaign strategy
  • Analyse traffic
  • Manage inventory, product uploads and SEO optimisation
  • Analyse customer behaviour and CRM data in order to suggest campaigns and improvements
  • Improve user experience to optimise conversion
  • Manage Social media community (Instagram and Facebook)

Creative:

  • Create assets for social media
  • Collaborate with marketing and content managers to develop initiatives

Requirements

Experience:

  • 2 years' luxury retail experience
  • Experience in online sales, processes and SEO

Knowledge:

  • Excellent knowledge of order fulfilment systems and Shopify
  • Excellent knowledge of Google Analytics, Klaviyo and Microsoft Excel
  • Strong technical knowledge of web design and development and Wagtail
  • Strong interest in fashion and retail

Skills:

  • Quick learner
  • Skills to organise and prioritise
  • Self-starter
  • High attention to detail
  • Great communication

Application

Please apply with a CV and cover letter via the application form.


Application Form

Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

2 years' luxury retail experience. *

.Experience in online sales, processes and SEO. *

Excellent knowledge of order fulfilment systems and Shopify. *

Excellent knowledge of Google Analytics, Klaviyo and Microsoft Excel. *

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png
Files must be less than 4 MB.
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Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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