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Ecommerce Operations Assistant

Listing ID: 872448

Ecommerce Operations Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: UNDERGROUND
Location: Poole, Dorset, South West, UK
Hours: Full Time
Experience: 1 to 2 years
Salary: Competitive
Reporting To: E Commerce Supervisor
Twitter Handle: @undergroundshoe
Deadline: Ongoing
Ad Expires In: 2 weeks 1 day
About: Underground is an independent British brand has been influencing and has been influenced by British Sub Culture since 1981. The brand opened its original store in Manchester in 1981 and Underground is now available from stores the flagship store in Soho, the online store and from selected stores and department stores around the world.

Unwavering in its dedication to the scene, Underground has carefully and successfully maintained itself as a champion of sub culture and simultaneously remained on the cutting edge of fashion with its reimagination of those cultures for current times in the spirit of “Always Forward. Never Back"

We are looking for new team members that share a love of our “Universe “. Music and sub culture are so important to us and we like our team members to share those interests and maintain and help develop those elements within the brand.
All team members are encouraged, and required to be, creative and pro-active, contributing new ideas and helping to drive the business with ideas and energy.

We are an independent company, but we offer a competitive salary and the benefits of working in a focused and determined team. Our team enjoy free tickets for live music events and an attractive discount on all our products.
 
Our online store:

Our Online store offers the full range of Underground products to our customers across the world. We offer products from stock as well as limited edition releases and custom made order options. We ship internationally to supplement our Global stockists and provide a very personal service for our csutomers.
 
Job Description:

Based at our Head Office in Poole  with responsibility for the day to day operations of the online store.

Key duties:

  • Monitor e commerce platform and process daily online orders
  • Manage order delivery and logistics instructions
  • Process customer returns and exchanges
  • Provide quality customer service and also provide practical solutions and bringing satisfactory services to every customer we engage
  • Ensure the accuracy and schedule of all product launches, marketing campaigns and other customer interaction
  • Maintain the online store presentation including visual merchandising and stock maintenance
  • Work closely with the team to maximize the efficiency of the e-commerce operation
  • Maintain the mailing list
  • Prepare weekly and monthly reports
  • Coordinate with sales team on project development and product promotions
  • Assist in achieving sales targets, drive business growth and achieve business objectives.

Application:

Please apply with a CV and cover letter via the application form.


Application Form

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Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

Minimum of 1 year experience in a similar role. *

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB.
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Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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