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Ecommerce Trading Assistant

Listing ID: 1196627

Ecommerce Trading Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: Matalan
Location: Liverpool, North West, UK
Hours: Full Time
Experience: Entry level
Salary / Wage: Competitive plus benefits
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 3 weeks 17 hours
About: Founded in the early 1980s by John Hargreaves in Liverpool, Matalan is proud to serve its customers excellent quality at great value. With over 200 stores in the UK, a growing online presence and over 15,000 employees, working here is exciting, challenging, and above all fun!

As part of the Matalan family, you can expect some great benefits and the opportunity to be part of our exciting vision - to become the UK’s most trusted value retailer. This is Retail Made Real.

The eCommerce Trading Assistant will assist the Trading Manager in the effective management of the Matalan website, to deliver the company strategy, showcase the brand product offer and deliver the Matalan experience online.

Key responsibilities include:

  • To take ownership of and maintain the online product range, uploading new products onto the website
  • Improve the onsite customer journey by visual merchandising products and reviewing search results.
  • Work with B&M and Marketing teams to feature the right products across the marketing channels
  • To attend key marketing activity meetings and reflect online
  • Conduct daily site walkthroughs to discover any errors or mistakes and amend accordingly.
  • Review competitor activity and analysing trends to ensure we are in a good position within the marketplace
  • Review key lines and best selling product to ensure opportunity is maximised and products have a good visibility throughout the website.
  • Set up promotions in a timely manner to meet set deadlines
  • Analyse e-commerce KPI metrics to maximise sales opportunities
  • Report on site functionality, system and process issues to the web development team for resolution or development
  • Complete ad-hoc reports and tasks in line with business and department requirements


  • Strong numerical and analytical ability
  • Keen interest in E-commerce
  • Computer literate – in particular intermediate skill level in Excel
  • Understanding of web analytics
  • Commercial awareness


  • To demonstrate a positive and professional attitude
  • To be a strong team player
  • To be able to communicate clearly and effectively and to different levels
  • To demonstrate flexibility
  • Strong organisational and time management skills
  • Commitment to continuous self-development


In addition to competitive salaries, we also offer the below core benefits:

  • 20% staff discount, which increases with length of service
  • Thrive Recognition Scheme 
  • Wellbeing support provided by the Retail Trust 
  • Life Assurance 
  • Retail Rewards platform offering discounts for other retailers 
  • Pension Scheme 
  • Access to a wide range of career development  
  • Additional benefits may apply depending on your role and area of the business

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here. 

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don’t hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. 

Application Form

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