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Education Support Administrator

Listing ID: 1042310

Education Support Administrator

Type of Position: Temporary Position
Company / Organisation / Artist Name: School of Fashion
Location: Sheffield, South Yorkshire, Yorkshire & Humberside, UK
Employment Length: 3-6 months
Hours: Full Time
Salary: National Minimum Wage
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 1 month 2 days

The post holder will work as a member of a School Education Team which provides comprehensive administrative support to Schools, students and academic staff .The team is responsible for supporting the efficient running of all administrative matters relating to Education Support.  The post holder will be part of a team of administrators in the School Education Team.

Duties will include the following:

Attendance and Compliance

  • Following processes and systems in place for monitoring student attendance, and ensuring that accurate records .This will include: Register creation, entering attendance data, logging registers and providing data to allow reporting on student attendance.
  • Providing programme teams with an initial point of contact for attendance recording matters, referring to other contacts within the School.

Programme and Student Support

  • Acting as an administrative contact for all students and staff, dealing with face to face queries, emails, etc.;
  • Dealing with all general administration in the Education Support Team including general student and staff  ---queries and day to day problems as they occur in accordance with the school
  • To complete all reception duties, including transferring calls and dealing with general customer enquiries.
  • To monitor and order office stationary, as required.
  • Support the module evaluation forms process to ensure questionnaires are produced, processed and analysed using the appropriate software for modules each term;
  • Ensuring that all student work is collected and returned in a timely and efficient manner in accordance with School policy;
  • Providing administrative support for any local committees as requested which includes preparing agendas and minutes and ensuring that follow up actions are taken.

Assessment and Examinations

  • Assisting in processing examination papers including collecting examination papers from setters (tutors ), compiling, amending and formatting papers using appropriate software;
  • Checking examination scripts and working with other members of the Education Support Team in collecting, collating and distributing examination material;
  • Chase progress marks from staff in order to meet deadlines in accordance with school  regulations. This will require persistence and a proactive approach.
  • To assist with End of Session and Examination Boards.

Timetabling Support

  • Back-up user of current timetabling software to assist with producing the School’s teaching and room booking timetables.
  • Timetables are produced for all modules, and information on record rooms, modules, nature of event (e.g. workshops , class session, tutorial, etc.) is It requires meticulous attention to detail and strict accuracy to ensure that bookings are made correctly and everything is recorded accurately.

Student Experience

  • Provide support for academic colleagues in the preparation and delivery of a range of events relating to the programmes and the student experience.
  • Proactively identifying and recommending to the Team Manager ways of enhancing the curriculum and student experience.

E-Learning

  • Maintaining and updating the School virtual learning environment This may include:
  • Registering students
  • Setting up new sections for modules
  • Adding all relevant links to the section
  • Ensuring all information available to students is accurate and up to date.
  • Send out email newsletters promote course on social media

Other Duties

  • Maintaining up-to-date paper-based and computerised records within the Education Support Team;
  • Updating and maintaining all documentation within the Education Support Team in line with procedures for quality assurance provision within the School;
  • To ensure the notice board and event/promotion boards are kept up to date.
  • Providing administrative support for any local committees as requested which includes preparing agendas and minutes and ensuring that follow up actions are taken.
  • Ensuring a high level of confidentiality is maintained within the Education Support Team;
  • Covering and deputising for other members of the Education Support Team, when required:
  • Assisting in organising the school opening evening reception . For example, produce lists of participants, send invitations, assist on the day of the event as and when required, including organising the School reception and ensure that prize cheques are available on the day.
  • Helping with the organisation of major events such as , school trips , certification ceremony, school workshops fashion shows , exhibitions, students hub events , fairs and career events.
  • Undertaking such duties as may be reasonably required by seniors

Essential:

  • A good level of general education, 
  • Ability to work flexibly responding to changing business needs 
  • Strong IT skills, including word-processing, databases and spreadsheets. 
  • Significant experience of working within a busy multifunctional environment effectively and able to prioritise workload to tight deadlines, taking account of the needs of the main areas of activity in the School.
  • Good verbal and written communication skills; ability to communicate effectively with staff at a variety of different levels and from different professional backgrounds.
  • Able to ensure accuracy, even when performing routine tasks and demonstrate attention to detail.
  • Demonstrate understanding of relevant policies and procedures as they affect the role, and the quality standards and outputs required.
  • Good customer-service skills.

Application Form

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I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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