Hermès is recruiting for an Executive Assistant to support the Maison and Retail Director. 

Mission of the Executive Assistant

Reporting to the Maison Director for our 166 Maison, New Bond Street, the Executive Assistant will provide support on administrative matters to ensure the smooth running of the Maison.

The successful applicant will work closely with the Directors & Managers of the Maison, as well as the EA and Office Manager based at head office, in order to contribute to the efficiency and fluidity of the business, coordinating interactions both internally and externally. 

Key Responsibilities of the Executive Assistant

Assist the Maison & Retail Director 

• Manage the diary and coordinate/ reschedule appointments 
• Responsible for tasks delegated by the Maison Director 
• Able to be discreet as the role will work with sensitive information 
• Able to forward plan and work proactively 
• Prepare meetings (files, room reservations, meals, materials) 
• Book Director travel and expenses
• Support with preparing presentations 
• Entering expense commitment requests, receiving them and, if necessary, checking and pre-validating invoices
• Organising trips with clients/friends of the House
• On occasion, participate in meetings and ensure relay of communication  

 
Ad Hoc Support to the Maison Management:

• Coordinate appointments
• Prepare meetings (files, room reservations, meals, materials)
• Coordinate travel 
• Entering expense commitment requests, receiving them and, if necessary, checking and pre-validating invoices
• On occasion, provide support to the other Directors within the Maison

 
Events & Team Life:

• Ad hoc or recurring organisation of events for Directors – seminars, key visits, celebrations 
• Coordinating buying trips to Paris with Retail & Retail Merchandising teams
• Develop and implement strategy for internal gatherings/togetherness moments
• Internal Maison communications 

 
What Hermès is looking for:

• Experience in an Executive/Personal Assistant position in a fast-paced, demanding environment
• Experience and strong interest in fashion and luxury retail 
• Can demonstrate a high level of trust and discretion 
• Proven experience managing and coordinating busy diaries 
• Experience in preparing resources for meetings and having high attention to detail
• Experience with booking and coordinating travel and creating itineraries 
• Strong organisational skills, responsiveness, and ability to anticipate with close attention to detail
• Rigour in the follow-up of tasks to completion, ability to manage priorities
• Excellent interpersonal skills: confidentiality, discretion, diplomacy, courtesy, empathy and client centric approach to everything  
• Ability to react to unforeseen circumstances and problems with flexibility, agility and a positive mindset
• Can work with a sense of autonomy
• Ability to interact with a variety of internal and external stakeholders, flexing your approach as needed
• Good knowledge of Excel, PowerPoint and Word