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Fulfilment Assistant - Full Time

Listing ID: 786021

Fulfilment Assistant - Full Time

Type of Position: Permanent Position
Company / Organisation / Artist Name: Browns
Area of Fashion: Distribution & Warehouse
Location: Central London, London, UK
Hours: Full Time
Experience: 1 to 2 years
Specified Hours: 40 hours per week - Monday to Friday
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 1 month 5 days
About: Joan Burstein created Browns with her husband Sidney in 1970. Once a small boutique housed on the ground floor at 27 South Molton Street, Browns rapidly became one of London's most important fashion destinations and grew quickly, expanding through five connecting townhouses with number 23 being exclusively for men. Joan Burstein is credited with discovering such talents as John Galliano, Alexander McQueen, Hussein Chalayan and Commes des Garcons. Her talent for spotting future fashion super stars, "is nothing more than a hunch, "it just happens", she says. "People say, 'How can you tell?'. It's a gut feeling. It's a gut instinct."

Today, Browns is just as revolutionary as it ever was. One of London's most valued fashion landmarks, it continues to offer pieces that have been individually handpicked from the world's top designers. "We buy only pieces we like, we edit tremendously. It's all about quality and individuality. It's all a concept." says Mrs Joan Burstein.


In this role you will be responsible for the fulfillment of all online orders for the Retails Stores. Other key responsibilities are to complete Same Day and Click and Collect orders for online. Key responsibility is to help manage and control the stock integrity in the stockroom by housekeeping and providing support for the Stockroom Manager.

Duties & Responsibilities:

  • Working with the Web Operations Team to pick all online orders within SLA’s.
  • Packing all items under the guidelines to dispatch to the Distribution Centre.
  • Prioritizing Same Day orders and Click and Collect orders to enhance the customer journey.
  • Work with Investigations Team to ensure all items unable to be located are investigated within a 24 hour time frame.
  • Oversee all quality control for orders.
  • Work with stockroom team and Browns distribution centre to control the stock integrity.
  • Investigate and keep stock discrepancies to a minimum.
  • Liaise with the Stockroom Manager in order to create action plans to avoid stock loss.
  • Perform cycle counts and regular stock checks.
  • Other work and projects as necessary.
  • Going above and beyond for the customer.

Required Knowledge, Skills & Experience:

  • Administrative/data entry experience in a fashion retail environment.
  • Experience in stockroom retail preferred.
  • Proficiency with Microsoft Word and Excel essential.
  • Accuracy and attention to detail essential.
  • Able to communicate clearly in written and oral form.
  • Problem solving.
  • Multi- Tasking.

Application Form

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