About: You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!
Next is looking for an HR Services Administrator to join the team in Pontefract, Yorkshire.
As an HR Services Administrator, the successful applicant will play a key part in keeping our employee lifecycle running smoothly from day one. The HR Services Administrator will make a real difference by ensuring accurate employee records, delivering seamless administration, and serving as a trusted point of contact for our employees and line managers.
Working closely with the wider HR, Payroll and Recruitment teams, the HR Services Administrator will be fully supported with all the training and guidance you need to hit the ground running and succeed in your role at NEXT.
What the HR Services Administrator will take on:
Manage end-to-end recruitment admin, from generating offer letters and processing new starters to conducting background and Right to Work checks.
Handle key employee lifecycle administration, including contract changes, family leave paperwork, reference requests, and leaver details.
Maintain accurate records on our HR system (NEP), processing updates to job roles, absences, and personal details while running regular reports to ensure data integrity.
Act as a first point of contact for employee queries via the HR mailbox and phone lines, providing clear guidance on company policies, terms and conditions, and pay processes.
Support payroll and compliance activities, ensuring key monthly payments are processed on time and conducting necessary Visa and Sharecode checks.
What Next is looking for:
Experience in an HR administration or customer service environment, with a strong focus on helping others.
Advanced skills in Google Applications and a natural comfort with learning and navigating HR systems.
Exceptional attention to detail and strong organisation skills, with the ability to manage changing priorities in a fast-paced environment.
A collaborative team player who communicates clearly, acts with honesty, and uses initiative to solve problems.
A privacy-conscious mindset with an understanding of GDPR guidelines and handling sensitive data discreetly
Next Benefits:
25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
Company performance based bonus
Sharesave scheme
On-site Nursery available; OFSTED outstanding in all areas
10% off most partner brands & up to 15% off Branded Beauty
Early VIP access to sale stock
Access to fantastic discounts at our Staff Shops
Restaurants with great food at amazing prices
Access a digital GP and other free health and wellbeing services
Free on-site parking
Financial Wellbeing - Save, track and enhance your financial wellbeing
Apprenticeship - Grow and develop on the job whilst gaining a qualification
Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
Support Networks - Access to Network Groups to empower and celebrate each other
Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
