People Marketing has an exciting opportunity for a proactive, relationship-focused Junior Account Manager to support account growth, develop new business opportunities, and manage customer projects from enquiry through to production.

This role is suitable for someone with at least 2 years' experience in sales-led or account management environment, and who is passionate about sustainability, customer relationships, and purpose-led business.

Our client is an impact-led social enterprise and registered CIC, creating high-quality reusable organic bags, textiles and accessories with a circular approach. The UK team manages an international and prestigious list of customers & collaborations representing fashion, retail, publishing, beauty, tourism and many other sectors.

Junior Account Manager - Key Responsibilities:

• Manage and grow assigned customer accounts through exceptional relationship management.
• Coordinate customer meetings and support sales pipeline activity with the Head of Sales.
• Generate new business opportunities through outbound prospecting and lead development.
• Manage orders from enquiry and sampling through to production and delivery.
• Liaise closely with UK and India teams to ensure smooth project delivery.
• Maintain accurate records and order tracking within the ERP/CRM system.
• Respond to inbound enquiries in a timely and professional manner.
• Conduct market and prospect research to identify new opportunities.
• Represent the business professionally and act as a brand ambassador at all times.
• Ability to travel as/and when.

Junior Account Manager - The Person

Essential:

• Degree-level education or equivalent experience.
• At least 2 years' experience in sales, account management, or business development.
• Proven ability to build and grow customer relationships.
• Experience managing multiple priorities with strong attention to detail.
• Responsibility for pipeline development and project completion.
• Confident communicator with experience influencing stakeholders.
• Strong IT skills including Excel, Word, and PowerPoint.

Desirable:

• Experience in fashion, textiles, retail, or product manufacturing.
• Interest in sustainability, fair trade, and climate issues.
• Experience within a sales-led environment, working across cultures or international teams.