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Junior Ecommerce Operations & Logistics Administrator

Listing ID: 1410373

Junior Ecommerce Operations & Logistics Administrator

Type of Position: Permanent Position
Company / Organisation / Artist Name: Hugo Boss
Location: North West London, London, UK
Hours: Full Time
Experience: 1 to 2 years
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 2 weeks 4 days
About: HUGO BOSS is globally renowned as a successful fashion and lifestyle brand. On the one hand, we have our passion for extraordinary design and high expectations regarding fabrics, processing and fitting to thank. On the other hand, we like to encourage our team of almost 13,800 employees to think outside the box. After all, different perspectives enhance creativity and performance and result in products that are sold in 126 countries at over 7,600 sales points around the globe.

We are seeking a Junior Ecommerce Operations & Logistics Administrator to support the Commercial and Supply Chain Function within the business. The candidate will reinforce the operational team with regular information and reporting. Updating relevant people and functions with latest performance information. Compiling data and analysis according to business needs to ensure we deliver targets, maintain customer experience and support the HBUK logistics team. This is a fixed term contract for 12 months - with the potential to extend.

What you can expect

Stock control support:

  • Monitoring stock levels and shipments from central warehouse and external suppliers. Supporting our partner with relevant information to manage the inventory.
  • Stock control on giveaways vs order management teams forecast to ensure on time deliveries, and warehouse capacity.
  • Liaising with warehouse inbound team to book and direct stocks to the right area. 
  • Systematic orders for internal branded items.
  • Provide effective communication, updates and provide escalations as required on critical or serious issues to your line manager and relevant internal team.
  • Ensure stock processes are followed to ensure stock risk is minimised and stored in a compliant manner.


  • Reporting and reconciling invoices vs orders/ deliveries.
  • Collate and distribute short term forecast to relevant internal depts for weekly planning and resource meeting.
  • Ensure daily reports are received in timely manner, checking data, highlighting any potential risk.
  • Compiling daily data into weekly & monthly reporting for KPI check.
  • Retrieval of in house data system (BIS) reporting weekly. To consolidate and allow management to monitor performance levels.
  • Collating and entering invoice details to reporting for management sign off and cross functional recording.

Customer Service:

  • Supporting as point of contact for warehouse on order, shipping, customer service system data queries.
  • POD queries and log maintenance.
  • Record maintenance on faulty items, miss ships, fraudulent orders, damages to identify repetition and allow efficient and effective solutions.
  • Creating inbound schedule for external suppliers with order management team. Monitoring throughout season. Use to validate and close PO's at end of season.


  • Strong educational background
  • Minimum 1-year office administrational experience
  • Proficient in Microsoft Office Suite: Excel, Word, and PowerPoint
  • Understand and represent the brand attributes & values     
  • Excellent communication skills. With the ability to communicate across functions
  • Enthusiastic, self-confident and self-motivated    
  • Demonstrates an ability to lead, motivate & train
  • Pays close attention to detail, accuracy, is analytical and logical thinking    
  • Willing to adapt and take on new challenges and is driven to continually improve    
  • Always presents a professional image    
  • Prepared to go the extra mile to achieve targets
  • Shows ambition to drive through initiatives and change to achieve company targets
  • Able to handle multiple demands and completing priorities successfully    
  • Seeks opportunities to be proactive and pre-empt operational needs    
  • Demonstrates respect and politeness and regularly exceeds expectations    
  • Shows innovation and initiative 
  • Influencing and communication skills
  • Willingness to travel and work offsite at 3PL as and when needed


  • Experience within a retail based supply and logistics department
  • ERP systems (SAP) knowledge
  • Understanding of web based tracking and reporting tools


  • Competitive salary and attractive benefits including annual bonus
  • Clothing and discount allowance
  • Access to Health & Wellbeing Services (Headspace App and Retail Trust)
  • 25 days holiday per annum plus statutory bank and public holidays
  • A supported training programme in the role and development opportunities
  • Hybrid working 

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Application Form

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