The Footsoldiers is looking for a highly organised, proactive Junior Operations & Admin Assistant to join the team in London.

Working across a variety of tasks throughout the day, the Junior Operations & Admin Assistant will support different areas of the business and take pride in keeping operations running smoothly.  This will include day-to-day execution of operations across The Footsoldiers and Treed Equipment.

This is an entry-level role with hands-on training and close collaboration with the Senior Operations Manager.

Responsibilities of the Junior Operations & Admin Assistant

Office & Administrative Support:

• Support general office administration and day-to-day tasks.
• Assist with organising meetings, including room setup and logistics.
• Support the team with meeting coordination when required.
• Maintain organised and up-to-date internal documents and records.
• Maintain a tidy, organised, and welcoming office environment.
• Greet guests with refreshments when visitors are in the office.

Office Supplies & Inventory:

• Monitor and maintain office supplies.
• Track inventory levels and notify the Senior Operations Manager when supplies need replenishing.
• Assist with ordering office supplies when approved.

Bookkeeping & Finance Support (Training-Based):

• Learn and support bookkeeping processes for both The Footsoldiers and Treed Equipment, starting with close supervision.
• Assist with transaction reconciliation initially, progressing towards independently reconciling transactions over time.
• Chase team members for receipts to ensure all transactions are reconciled.
• Support the monthly close process, ensuring transactions are reconciled by the 10th of each month.
• Assist with chasing outstanding invoices using approved templates (not issuing invoices).
• Work accurately and consistently to support monthly financial processes and reporting timelines.

Logistics & Amazon Operations Support:

• Assist with organising and packing boxes for Amazon Seller Central orders.
• Learn how to use Amazon Seller Central to prepare shipments and generate product and shipping labels.

Social Media & Customer Support Coordination

• Coordinate the social media post cadence and calendar by staying aware of key golf events and coordinating scheduled posts (content creation is handled separately).
• Monitor comments, messages, and customer enquiries across all social platforms, responding promptly and escalating when needed to ensure excellent customer service.
• Support influencer outreach by coordinating product samples to golfers and creators with relevant followings, helping build brand awareness and conversions.

Ad Hoc & Cross-Business Support:

• Support ad-hoc research, operational tasks, or commercial support activities as directed by the Senior Operations Manager.
• Assist with general operational follow-ups and coordination across both companies.

What The Footsoldiers is looking for:

• Some exposure to business fundamentals, such as basic finance, budgeting, and reporting, either through education or early work experience – we work with Xero.
• Highly organised, with the ability to manage a varied workload and keep track of multiple tasks and follow-ups.
• Proactive and solutions-focused, able to spot issues, take initiative, and ask questions when unsure.
• Strong attention to detail when handling financial data, documentation, and administrative tasks.
• Be discreet and professional when handling confidential or sensitive information.
• Open to learning and developing new skills over time, with the potential to support additional areas of the business as the role grows.
• A university degree in business, operations, management, fashion business, or a related field is a plus.
• Experience in an office, administrative, operations, or business support role is a plus.

Application

Apply with a CV and a cover letter outlining your suitability and interest to admin@thefootsoldiers.com.