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Office Manager

Listing ID: 1475018

Office Manager

Type of Position: Permanent Position
Company / Organisation / Artist Name: Tapestry
Location: Central London, London, UK
Hours: Full Time
Experience: 2 to 5 years
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 3 days 20 hours
About: e are a global house of brands powered by optimism, innovation, and inclusivity. We believe true luxury is a freedom of expression that ignites confidence and authenticity. At Tapestry, anyone from anywhere can have the best idea, and with hard work and dedication, anything is possible.

Our brands are approachable and inviting and create joy every day for people around the world. Defined by quality, craftsmanship, and creativity, the brands that make up our house give global audiences the opportunity for exploration and self-expression.

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

 At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 

Primary Purpose: This role will manage and oversee all aspects of office management for the Tapestry head office and showroom in London, as well as the showroom in Munich. Reporting to the Senior Director, Head of HR - Europe, the Office Manager is responsible for leading the day-to-day logistics for both front-of-house and back-of-house operations.

The successful individual will leverage their proficiency to...

  • Oversee the day-to-day operations of the office, including facilities, maintenance, vendor relationships, and associated budgeting and invoicing
  • Act as the primary point of contact for Building Management and external suppliers, ensuring high service standards are consistently met
  • Report and resolve maintenance issues promptly to minimise disruption
  • Ensure the office complies with UK Health & Safety regulations and Tapestry’s corporate policies
  • Manage hygiene and cleanliness standards across public areas, offices, and meeting rooms, liaising with Building Facilities as needed
  • Coordinate Health & Safety training for corporate employees, including onboarding for new starters
  • Oversee DSE (Display Screen Equipment) assessments and PAT testing schedules
  • Support individual Health & Safety accommodations based on medical documentation
  • Facilitate new employee setup, including security access & entry cards
  • Provide general administrative support to ensure a smooth employee experience
  • Proactively manage office supplies and identify cost-saving opportunities
  • Coordinate meeting room setup for business meetings and training sessions, including catering and post-event clean-up
  • Plan and execute internal office events, including logistics and supplier coordination
  • Handle ad-hoc administrative tasks as required
  • Ensure front desk coverage is always adequate, including during absences/leave
  • Manage courier deliveries and incoming/outgoing post, ensuring timely distribution to teams and daily checks of out-going post trays
  • Maintain cleanliness and organisation across both front-of-house and back-of-house areas  

The accomplished individual will possess...

  • Proven experience in office management, with a solid background in office administration, facilities coordination, and vendor management
  • Exceptional written and verbal communication skills
  • Strong organisational and planning abilities, with excellent attention to detail
  • Proactive and solutions-oriented, with a proven ability to take initiative and resolve issues effectively. Creative problem-solving skills with a high level of resourcefulness
  • Comfortable working under pressure and able to adapt priorities in a fast-paced environment
  • Ability to manage multiple tasks simultaneously while maintaining accuracy and efficiency

What Tapestry can offer you: 

  • Hybrid working (4 days working from the office, 1 day remote)
  • Option to finish early on a Friday (Flex Fridays)
  • 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
  • Learning & Development opportunities
  • Internal mobility & career progression
  • Regular Social Events - Seasonal & Cultural
  • Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

 
Other benefits include: 

  • 25 days' holiday in addition to bank holidays
  • Multi-brand discount up to 50% off Coach & Kate Spade New York
  • Private Healthcare with health assessment (Bupa)
  • Bupa rewards - financial wellbeing support and wellness discounts
  • Private Dental Cover
  • Free 24/7 support for family building, fertility and menopause with Maven 
  • Eyecare vouchers
  • Employee Assistance Program
  • Employer Pension Contribution
  • Gym discount

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. 


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