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Online Content Executive

Listing ID: 1344477

Online Content Executive

Type of Position: Permanent Position
Company / Organisation / Artist Name: Radley London
Location: Central London, London, UK
Hours: Full Time
Experience: 1 to 2 years
Twitter Handle: @Radley_London
Deadline: Ongoing
Ad Expires In: 4 weeks 1 day
About: Radley was born in the heart of London in 1998, with a mantra of making bags for women to fall in love with and that just "work". With its roots in vibrant Camden Market, the brand has evolved into a British icon of affordable luxury.

We blend creative design, quality materials and immaculate craftmanship. Our design approach is straight forward, it's about achieving the perfect union of beauty on the outside and function on the inside. Radley has grown into a leader in the premium accessories market with a strong portfolio of retail stores within the UK and a growing international presence.

At Radley we have a fun, warm and welcoming working environment where we recognise our people are key to our success. When joining Radley it’s not just a job it’s a career where we provide ample opportunities for development. We are proud of our brand and our beautiful products where our design ethos of being fun and creative filters through to our culture.

To be the most loved and trusted, leading affordable luxury accessory brand originating in London with an expanding global presence; we delight customers the world over with beautiful products and unique designs that take inspiration from London as we provide a truly memorable customer experience. We are a loved and cherished British brand.

It's an exciting time at Radley. We have a rapidly growing business and expanding ecommerce team where your contributions will make a big impact in a fast growth company. In an ever-increasing competitive market, the need to deliver a seamless, elevated and customer focused experience as never been more crucial to delivering a success website. The ideal candidate will be analytical, organised, have exceptional attention to detail, be customer obsessed and have a passion to deliver a well curated and premium website.

Key Accountabilities:

  • This is a hands-on role, central to the management of content, navigation, and execution of brand collateral across Radley’s own websites.
  • Highly collaborative this role sits across all areas of web operations and as such works with all areas of the business to keep onsite content up to date, SEO friendly and fully optimised with a particular focus/accountability for the launch of products, execution of content and user experience in line with Marketing and Merchandising initiatives
  • Oversee set up of the seasonal web range plan and the management of all critical information for the PDPs including, product copy, imagery, and attribution; working with relevant teams across the business to ensure this information is correct, optimised and delivered within agreed timelines
  • Support the development of the Product & Content assistant to improve and enhance the product upload process across our ecommerce channels including marketplace platforms
  • Managing and optimising the navigation structure across channels/devices, ensuring this is reviewed regularly
  • Work with the Trading Executive and the Product & Content assistant to effectively merchandise products on the site(s) including additional content and product guides
  • Manage the process and go live of all onsite promotions and end of season sale. This to include price changes, promotional code set up, content changes, set up and VM of PLP and product badges, to ensure a successful launch
  • Work alongside Online Trading Manager to plan and deliver home / landing pages and update other content at relevant times throughout the season e.g. category banners, store pages, T’s & C’s page/help pages, stockists
  • Perform daily site walks, ensuring all pages on the site(s) are up to date and correct, testing to identify any issues or opportunities to improve conversion and customer experience
  • Support the Digital Campaign manager to optimise all launches and initiatives, briefing in additional content to maximise the potential of the CMS to deliver a world class customer experience
  • Partner with the Product Owner and development agency to continually improve the platform, test and deliver new initiatives
  • Assist with the creation of ecommerce reports and presentations, supporting the trading manager with meeting the departments KPIs
  • Other ad-hoc tasks as required

Person Spec

  • Proficient knowledge of Magento 1 and/or 2 essential
  • Knowledge of AEM or other CMS advantageous
  • Proficient knowledge of Excel and Outlook
  • Excellent time management skills with the ability to work to deadlines and prioritise work accordingly
  • Knowledge, interest and understanding of the fashion industry
  • Self-motivated, solution-oriented, and hands-on, with the ability to work under pressure
  • A strong team player with a positive outlook, happy to help where needed
  • An organized multitasker with strong problem-solving skills and attention to detail
  • Business and results-oriented with a strong commercial drive
  • Analytical and digital savvy with a data driven approach
  • Quality-centric with great attention to detail

#proudtobe

We are proud to be...us! We have a place for everyone and want everyone to feel part of our community despite our differences. We continue to promote and strengthen our diverse and inclusive culture through our equal recruitment methods.

Benefits & Perks

  • We have a wide range of benefits and perks that you have access to from joining the business including some of the following:
  • Enhanced annual leave (incl. holiday buy)
  • Flexible and Hybrid ways of working
  • Sickness Pay
  • Life Assurance Cover
  • Virtual GP
  • Healthcare Cash Plan
  • Employee Assistant Programme
  • Wellbeing App (Thrive)
  • Company Bonus
  • Product Discount (up to 60%)
  • Time in Service Rewards
  • Summer Hours
  • Special Occasion Gifts
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Home Equipment Allowance (e.g. Desk & Chair)

Application Form

File Attachment

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Files must be less than 4 MB.
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Files must be less than 4 MB.
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