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Online Sales Advisor

Listing ID: 716298

Online Sales Advisor

Type of Position: Permanent Position
Company / Organisation / Artist Name: Oliver Sweeney
Location: Kentish Town, North London, London, UK
Hours: Full Time
Experience: 2 to 5 years
Salary: £18.000 per annum
Reporting To: Sales and Operations Manager
Twitter Handle: @oliversweeney
Deadline: Ongoing
Ad Expires In: 1 week 5 days
About: At Oliver Sweeney, we don’t just design and make shoes; we’re obsessed with every single aspect of them.

Whether it’s sourcing the finest Italian leathers for our uppers, or deciding what colour hand-stitching to feature on our luxury trainers.

We’re obsessed with style, quality and detail. Mixing traditional craftsmanship with contemporary design to create shoes that challenge convention without compromising on comfort.

Our obsession is infectious and our customers have grown to expect the same high level of craftsmanship, originality and detail in everything we do. Which is why they’re as eager to try on one of our super-lightweight cotton polo shirts as they are to slip into a pair of our hand made brogues.


Online Sales Advisor Job in North London at Oliver Sweeney.

Reporting to the Sales and Operation Manager, the Online Sales Advisor will carry out sales activities so as to maintain and develop sales of Oliver Sweeney products online, in accordance with agreed sales strategies and targets.

You will be involved in a wide array of tasks in order to deliver sales performance in line with online sales targets.

Main activities are including:

  • Providing help and advice to customers using Oliver Sweeney’s Live chat feature
  • Communicating courteously with customers occasionally by telephone, email or any other mean of communication
  • Liaise with the sales and operation manager in order to implement the online promotion plan through live chat
  • Ensure the products displayed on the website are coherent with seasonality, promotional plan, stocks and sales.
  • Handling customer major complaints coming through live chat, phone and email.
  • Develop and implement a more proactive approach of Live chat feature in order to maximise sales generated by this channel
  • Liaising with other departments in order to feed-back any comment that customers may have regarding our products or services

Skills / Experience:

  • 2+ years’ experience working within fashion industry in a similar role
  • Strong interest for the products sold
  • Strong knowledge of customer service best practice - Great work ethic and willingness to go above and beyond the role

Application:

Apply with a CV and cover letter via the application form.


Application Form

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Applicant Requirements

The recruiter would like you to confirm you meet the following requirements before your application can be sent. Please tick the following boxes to confirm you meet the requirements of the role. These requirements do need to be confirmed in order for your application to be sent

At least 2years’ experience working within fashion industry in a similar role *

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

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Files must be less than 4 MB.
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Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
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Files must be less than 4 MB.
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I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

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