About: Headquartered in London, TFG London comprises five premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries.
TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear. It first acquired the international womenswear retailer, Phase Eight in January 2015. This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017.
Every exceptional customer moment starts with our people.
At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles and Inside Story play a vital role in our success story and that story is only getting more exciting!
We have an opening for an entry-level Online Trading Assistant to join team Hobbs in achieving our short, medium and long-term ecommerce objectives.
The Online Trading Assistant plays a key support role within the Online Partners team, ensuring the smooth coordination of product launches, data and imagery integrity, trade reporting, and partner website optimisation. This role is ideal for someone highly organised, commercially aware, and detail-oriented - with a passion for ecommerce and cross-functional collaboration.
Responsibilities of the Online Trading Assistant:
Maintaining the on-site product journey across the UK and international websites, including:
Ensuring all product available, taking ownership of launch process
Visual merchandising of product pages, ensuring optimum position and maximum commercial exposure of all products based on analytics, trading requirements and stock availability
Completing daily site checks to ensure optimised and commercial trading experience
Maintaining accurate type and style information in line with business requirements and best industry practices
Ensuring all products are assigned to all relevant categories
Creating new categories and content, and updating headers, header links, SEO URLs, breadcrumbs and meta data, in the CMS
Maintaining and archiving product categories as needed and ensuring the internal architecture document is kept up to date
Assisting the Senior Ecommerce Assistant with content briefing, testing and loading in the CMS
Taking the lead on promotional and sale set up
Assist in completing weekly and ad hoc reporting, providing key category and product insight and taking sale and promotional activity in to account
Carry out ad-hoc analysis to review how our brand sits with competitors and understand how this affects trade – including product ranges, prices, and marketing
Attending weekly trading meetings to agree plan of action with Ecommerce trading team and other teams to ensure all opportunities are maximised and any risks highlighted and mitigated against
Review and communicate actions for best / worst sellers and category opportunity weekly
Develop productive relationships with relevant departments to ensure all product information is accurate and any risks are highlighted
Develop industry and best practice knowledge of multi-channel trading
From time to time supporting the team in other digital activities as required
What TFG is looking for:
Excellent Communication skills
Confident in building relationships with multiple stakeholders
Well organised
Able to work to deadlines
Comfortable analysing reports and data
Proficient in Microsoft Office
Experience in a retail fashion environment and a basic understanding of merchandising is a plus
What you'll get at TFG
It's not just what you can do for us. Throughout We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:
