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Outlet Merchandising Coordinator

Listing ID: 1278469

Outlet Merchandising Coordinator

Type of Position: Permanent Position
Company / Organisation / Artist Name: Coach
Location: Central London, London, UK
Hours: Full Time
Experience: 1 to 2 years
Twitter Handle: @coach
Deadline: Ongoing
Ad Expires In: 3 weeks 6 days
About: Coach, with headquarters in New York, is a leading design house of modern luxury accessories and lifestyle collections. Coach is sold worldwide through Coach stores, select department stores and specialty stores, and through Coach’s website at uk.coach.com.

Coach, with headquarters in New York, is a leading design house of modern luxury accessories and lifestyle collections. Coach is sold worldwide through Coach stores, select department stores and specialty stores, and through Coach’s website at uk.coach.com.

The Outlet Online Merchandising Coordinator will be responsible for supporting with the website merchandising, marketing and content for the growing outlet ecommerce business. This position will report to the Online Trading Manager. 

The successful individual will leverage their proficiency in Marketing & ECommerce to...

  • Bi-Monthly upload of new products on UK and EU outlet sites ensuring proper presentation of the online assortment, including product information, category information and website merchandising to ensure the site is maintained to a high standard.
  • Prepare for site refreshes by building the navigation, merchandising and trend shops and managing the item set up process (catalog, product attribution).
  • Work with our translations agency to ensure our German, French, Spanish and Italian sites are fully translated and to a high standard.
  • Work with our partners in New York on setting up promotions and new product/category launches.
  • Ad-hoc research of our competitor online activity.
  • Weekly site review to monitor site, reporting any operational/testing issues that arise.
  • Weekly reporting on all weekly outlet online best sellers
  • Additional ad hoc website tasks as required, including testing of new functionality.
  • Optimize on-site search, as well the cross-/up-sell products on the site
  • Working closely across all functions of the business, both in NY and EU.
  • Work with the Online Trading Manager to drive traffic and conversion via Narvar & Bazaar Voice (customer ratings & reviews).

 
The accomplished individual will possess...

  • Bachelors Degree with a minimum of 1 year's experience in an eCommerce or digital focused role.
  • Experience working independently and as a team member in a fast-paced environment.
  • Experience of working in a global company/brand and/or online startup.
  • Excellent organizational skills and detail-orientated.
  • Excellent communication, presentation and analytical skills.
  • Ability to multi-task under tight deadlines and have a strong sense of urgency.
  • Strong problem solving skills; proactive and take initiative.
  • Ability to act quickly to last minute requests and changes.
  • Able to work autonomously.
  • Highly computer literate, particularly in Word, PowerPoint and Excel.
  • Prior experience with Demandware platform would be advantageous.

An outstanding professional will have...

  • Experience of working with U.S based head office
  • Additional European language skills

 

Our Competencies for All Employees:

  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers:

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale
  • and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  • Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Application Form

File Attachment

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Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
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