Connect socially for updates on your Social Media Channels!


Product and Content Assistant

Listing ID: 1344479

Product and Content Assistant

Type of Position: Permanent Position
Company / Organisation / Artist Name: Radley London
Location: Central London, London, UK
Hours: Full Time
Experience: 1 to 2 years
Twitter Handle: @Radley_London
Deadline: Ongoing
Ad Expires In: 4 weeks 1 day
About: Radley was born in the heart of London in 1998, with a mantra of making bags for women to fall in love with and that just "work". With its roots in vibrant Camden Market, the brand has evolved into a British icon of affordable luxury.

We blend creative design, quality materials and immaculate craftmanship. Our design approach is straight forward, it's about achieving the perfect union of beauty on the outside and function on the inside. Radley has grown into a leader in the premium accessories market with a strong portfolio of retail stores within the UK and a growing international presence.

At Radley we have a fun, warm and welcoming working environment where we recognise our people are key to our success. When joining Radley it’s not just a job it’s a career where we provide ample opportunities for development. We are proud of our brand and our beautiful products where our design ethos of being fun and creative filters through to our culture.

Radley London is an iconic lifestyle British brand with unique and identifiable products across a global market.  It's an exciting time at Radley. We have a rapidly growing business and expanding Ecommerce Team where your contributions will make a big impact in a fast-growth company. In an ever-increasing competitive market, the need to deliver a seamless, elevated and customer-focused experience has never been more crucial to delivering a successful website.  Suitable applicants will be analytical, organised, have exceptional attention to detail, be customer-obsessed and have a passion to deliver a well-curated and premium website.

Key Accountabilities:

  • Manage the ecommerce range plan, keeping it updated with delivery dates, allocations, shoot dates, imagery status, category alignment, prices etc., for all markets, working closely with the production and merchandising teams
  • Ensure product launches across our ecommerce channels, including marketplace platforms, are optimised with all product information and imagery ready for agreed launch dates.
  • Keep internal stock sheets and systems up to date, working closely with the merchandising and production teams on product availability and deliveries
  • Ensure all available stock is online across appropriate channels and all ecommerce teams are regularly updated on product availability including keeping core product lines within agreed availability KPIs
  • Perform daily site walks to identify any issues or opportunities to improve product conversion, working alongside the Content Executive to effectively merchandise the site(s)
  • Handle all customer service enquiries across ecommerce, updating product information based on customer care feedback/enquiries
  • Assist with testing and development of new ecommerce development initiatives as required
  • Assist the Content Executive with the upload of promotions and end of season sale.


  • Proficient knowledge of Magento
  • Proficient knowledge of Excel and Outlook
  • Excellent time management skills with the ability to work to deadlines and prioritise work accordingly
  • Knowledge, interest and understanding of the fashion industry
  • Self-motivated, solution-oriented, and hands-on, with the ability to work under pressure
  • A strong team player with a positive outlook, happy to help where needed
  • An organized multitasker with strong problem-solving skills and attention to detail
  • Business and results-oriented with a strong commercial drive
  • Analytical and digital savvy with a data-driven approach
  • Quality-centric with great attention to detail


  • Knowledge of AEM or similar CMS advantageous
  • Marketplace experience is useful but not essential


We are proud to! We have a place for everyone and want everyone to feel part of our community despite our differences. We continue to promote and strengthen our diverse and inclusive culture through our equal recruitment methods.

Benefits & Perks

We have a wide range of benefits and perks that you have access to from joining the business including some of the following:

  • Enhanced annual leave (incl. holiday buy)
  • Flexible and Hybrid ways of working
  • Sickness Pay
  • Life Assurance Cover
  • Virtual GP
  • Healthcare Cash Plan
  • Employee Assistant Programme
  • Wellbeing App (Thrive)
  • Company Bonus
  • Product Discount (up to 60%)
  • Time in Service Rewards
  • Summer Hours
  • Special Occasion Gifts
  • Cycle to Work Scheme
  • Season Ticket Loan
  • Home Equipment Allowance (e.g. Desk & Chair)

Application Form

File Attachment

PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"

Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
Files must be less than 4 MB.
Allowed file types: txt pdf doc docx rtf jpg jpeg png.
I am contacting the advertiser for no other reason than to apply for this position. I am aware soliciting Fashion Workie users for other services or spamming is against the Terms & Conditions of usage.
I have carefully read the advert specification including details of where the position is based and provided details of any requirements stipulated in the advert within my application.

Vertical Tabs