REFY is seeking a highly organised, creative Product Development Assistant to join our fast-growing, forward-thinking NPD team. 

This role offers a unique opportunity to gain hands-on experience across the full product development lifecycle. 

The PD Assistant will support the team in delivering innovative, trend-led products across a diverse range of categories including accessories, textile-based merchandise, PR boxes, GWP’s, and  product exclusives. 

This is a collaborative role, working closely with key departments such as NPD, Brand Marketing, PR, Creative and Retail, contributing to innovative high-impact launches.

Key Responsibilities of the Product Development Assistant:

• Support the delivery of NPD + EPD projects and ensure actions, samples, costings and timelines meet launch targets and remain on track.
• Build strong relationships and deliver clear briefs to suppliers and internal stakeholders, communicating progress clearly and escalating risks where needed.
• Coordinate supplier communication, sample shipments, artwork and project updates to keep projects progressing efficiently.
• Support with product testing across key markets, coordinating MUAs, testers and models. 
• Use customer feedback and community insights to inform product development, benchmarking and shade creation.
• Research product, consumer and market trends to contribute to concept development and NPD direction.

What Refy is looking for:

• Strong organisational skills and excellent attention to detail.
•  Ability to manage multiple priorities and work effectively to tight deadlines.
• Clear communication and strong relationship-building skills across suppliers and internal teams.
• Proactive, self-motivated and solutions-focused approach.
• Passion for beauty, innovation and product development.

Refy Benefits:

• 25+ Days Holiday: Start with 25, earn one for every year of service (up to 5)
• Extra Holidays: Option to buy up to 5 additional days.
• Community First Day: A day to support a cause you love.
• Bonus Scheme: Rewards for your hard work and success.
• Family Leave: Enhanced support for new parents.
• EV Scheme: Drive electric with salary sacrifice options.
• Financial Coaching: Guidance to boost your money mindset.
• Flexible Religious Holidays: Flexibility to honour days that matter to you.
• Flexible Working: Flexi start and finish times with the option to work one day per week from home.
• REFY Product Perks: Annual allowance + exclusive discounts.
• Regular Social Events: Team-Building days and seasonal parties.
• Career Growth: Tailored training and development opportunities.
• Vitality Health Insurance: Health coverage with added benefits.

About REFY

Aspirational Yet Understated: We are an aspirational brand and workforce that pushes boundaries and disrupts the market in an understated way.

Community First: We prioritise community and collaboration. 

Lead Don't Follow: We champion innovation and initiative, creating an environment where people are empowered to lead and bring ideas to the table.

Live. Laugh. Love: We believe in fostering a positive and enjoyable work environment, promoting a healthy work-life balance and encouraging laughter and love along the way.

Your Most Confident Self: We believe in empowering our team members to bring their most confident and authentic selves to work.

REFY are committed to fostering a workplace culture that embraces diversity and promotes inclusion. We are committed to providing equal opportunities for all employees, workers and job applicants regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, or pregnancy. Our goal is to create an environment where everyone feels confident and empowered to lead with their ideas and contribute a unique perspective.