Barbour is recruiting a Showroom Lead for the London showroom in Holford Yard 

Supported by the Showroom Assistant, the Showroom Lead will support  the sales team during all key sell-ins with showroom set up, event launches, pack down and general front of house duties supported by the Showroom Assistant.  The Showroom Lead will fully own the day-to-day showroom management, including budget tracking, appointment management, stock take, sample tracking and general Holford Yard maintenance.

This is a fantastic opportunity to be part of a dynamic and passionate team and contribute to the ongoing success of this much-loved British heritage and lifestyle brand.

Showroom Lead Responsibilities

Front of House & Customer Experience:

• Deliver a premium front-of-house experience, always maintaining exceptional presentation standards.
• Support the Sales team during appointments, including hosting clients and organising refreshments and organised lunches with key partners.

Sales & Showroom Activation:

• Lead the coordination of all seasonal showroom set up and launch deadlines.
• Seasonal in showroom VM support including preparing and maintain displays and samples (steaming, tagging, organisation) in line with brand guidelines, with support of Showroom Intern.

Showroom Operations & Facilities:

• Manage the showroom calendar, coordinating all appointments and meetings for Holford Yard.
• Communicate appointment and meetings to UK GM clearly and regularly.
• Working on reception acting as first point of contact for visitors, guaranteeing a seamless and professional experience.
• Oversee all deliveries, collections and general stock movement within the showroom.
• Coordinate any contractors and third-party suppliers for maintenance, repairs and general facilities management for the showroom.
• Ensure compliance with health & safety regulations, including communication of fire safety and evacuation procedures managing the security of the site whilst in use.

Back of House & Administration:

• Maintain showroom suppliers, including stationery and operational materials.
• Provide administrative support, including phone handling and general enquiries.
• Ensure clear processes are followed and communicated across the showroom team.

Sample & Inventory Management:

• Own sample coordination and tracking, managing accurate logging of all incoming and outgoing items ensuring sales teams are fully aware of up-to-date procedures.
• Manage stockrooms, always maintaining organisation and accessibility.

Budget & Cost Management:

• Track and manage showroom-related expenses in line with allocated budgets.
• Monitors spend across operations, events and supplies, ensuring cost efficiency.
• Support to UK GM with travel and expenses.

Event & Seasonal Launch Support:

• Support the planning and execution of seasonal launches and in showroom events.
• Work closely with the Marketing Operations Manager to ensure smooth delivery of all showroom activities.

What Barbour is looking for:

• Showroom, wholesale or retail operations experience.
• Experience of similar organisations, ideally with a clothing lifestyle brand.
• Ability to multitask in fast-paced environments.
• Confident communication and client-facing skills.
• Demonstrates high standards of organisation, planning and attention to detail.
• Comfortable with teamwork or working independently.
• Self-motivated and able to demonstrate a flexible approach and attitude to workload and working hours.
• Confident using Outlook, Excel and PowerPoint.
• Excellent verbal and written communication skills.
• Interested and knowledgeable in fashion and shows an affinity towards premium brands.
• Experience working within a similar role is a plus

Barbour Benefits:

• Discretionary Company bonus scheme
• Staff Discount
• Sample Sale
• Healthcare cash plan
• 25 days holiday as standard increasing with length of service plus bank holidays
• Flexible Working
• Wellbeing Support
• Access to training and development activities to support your career development
• Refer a friend bonus scheme
• Reward & Recognition Program
• Length of Service Rewards