Social Media Coordinator
Social Media Coordinator
Type of Position: Permanent Position Company / Organisation / Artist Name: Designer Exchange Area of Fashion: Marketing & Public Relations Location: Knightsbridge, Central London, London, UKHours: Full Time Experience: 1 to 2 years Specified Hours: 09:00 - 17:30 Start Date: ASAP Salary / Wage: £30,000 Reporting To: Marketing Manager Website: https://uk.designerexchange.com Twitter Handle: @designerexchangeuk Ad Expires In: 1 month 4 days About: Born out of Knightsbridge in 2013, Designer Exchange’s mission is to make luxury fashion accessible to anybody with affordable prices and a welcoming atmosphere. We do this by offering the authentic experience for buying or selling preloved luxury fashion. Whether it’s your hobby, hyphen or hustle, we’re passionate about growing the preloved community.In 2013, we had a mission to make luxury fashion accessible. Ten years later and we are the largest preloved luxury retailer in the UK. Acting as the exchange between preloved fashion lovers, with more ways to buy and sell than anybody else. Today we have 6 physical stores across Europe and customers in 62 countries worldwide. We buy and sell an extensive range of preloved luxury pieces every week, creating a community where designer fashion can be available for every price point, every style and everyone. Join us and let’s change the luxury fashion industry together, one Re-Loved piece at a time. |
As Social Media Coordinator, you will sit within the Marketing team and be responsible for the planning, creation and execution of social media content that captures the voice of Designer Exchange across all digital channels.
Working closely with the Senior PR & Marketing Executive, you will help deliver engaging content, support influencer activity and execute digital campaigns that attract, engage and grow our audience. You'll play a key role in maintaining our brand identity online while using performance insights, industry trends and creative storytelling to continuously evolve our social presence.
This role is suited to someone with a minimum of two years' professional social media experience, a genuine interest in luxury fashion and a strong understanding of content creation across multiple platforms.
Responsibilities of the Social Media Coordinator
Content Creation & Social Media Coordination:
- Plan, create and publish engaging content across Instagram, TikTok, Facebook, LinkedIn and other emerging platforms.
- Develop and execute social media campaigns that drive brand awareness, engagement and audience growth.
- Maintain a consistent brand voice, visual identity and messaging across all social channels.
- Work closely with the Senior PR & Marketing Executive to align influencer content with wider marketing campaigns.
- Monitor, analyse and report on social media performance, using insights to optimise future content.
- Set goals and benchmarks based on channel performance and audience behaviour.
Community Growth & Engagement:
- Manage daily engagement across social platforms, responding to messages, comments and brand mentions.
- Build relationships with customers, creators and brand advocates to strengthen the Designer Exchange community.
- Support audience growth through engaging, community-focused content.
Trend & Industry Research:
- Stay up to date with social media trends, platform updates and emerging content formats.
- Monitor competitor activity and identify opportunities to keep pushing the Designer Exchange brand
- Bring fresh ideas and creative concepts that align with both trends and the brand's identity.
Events & Campaign Support:
- Capture live content at company events, store openings, campaigns and activations.
- Produce behind-the-scenes and real time content that showcases the Designer Exchange brand.
- Support wider marketing initiatives and additional projects as required.
What Designer Exchange is looking for:
- A minimum of 2 years' professional social media experience.
- A strong interest in luxury fashion and the resale industry.
- An excellent understanding of Instagram, TikTok, Facebook and emerging social platforms.
- A natural storyteller with a strong eye for visual content and brand aesthetics.
- Experience creating engaging short-form video content.
- Strong written, verbal and interpersonal communication skills.
- Confident using Canva and CapCut.
- Highly organised with the ability to manage multiple projects and deadlines.
- A proactive, collaborative team player with a positive, can-do attitude.
What you'll get:
- Hybrid working (Monday & Friday working from home)
- Birthday day off
- Staff discount
- Full-time, permanent position
- 3-month probationary period
- Based at our Knightsbridge Head Office
- Monday-Friday, 9:00 am–5:30 pm
Application
Apply with a CV and cover letter via the application form.
