About: Established in 2009, Crew à la Mode is an apparel and lifestyle agency, supplying luxury performance clothing and lifestyle solutions for super yachts, private aviation, hotels, villas and private residences.
From our Head Office in London, our project management team source luxury yacht crew clothing and uniform from core suppliers, with our offering extending to our consciously produced in-house luxury crew clothing range CALM by CREW, which is distributed from our EU warehouse in Portugal.
We are looking for a personable, organised Studio & Office Manager with expertise in HR to join our growing company. Working across the departments covering HR, Admin and Resources you will oversee the smooth running of our fast-paced studio and be a positive presence to the team. You will take ownership of the space, ensuring it is a welcoming environment for staff and ensuring efficiency for the day-to-day running of the company.
This pivotal studio-based role requires flexibility and multitasking as you will be working on numerous projects and tasks at any one time, so you’ll be confident in prioritising your workload as well as with various I.T systems and Google Workspace.
You will line-manage our People & Culture Manager, overseeing company benefits, wellness, training, staff holidays, recruitment and onboarding. You will also be confident working alongside the Senior Leadership Team and display professionalism and discretion at all times.
Responsibilities
Facilities:
Maintenance and improvements of the studio space, purchasing studio storage, equipment and furniture as required
Being the main key holder for the company. Managing security systems e.g alarm system, entry fobs, signing in.
Managing renewals and negotiations on overhead supplier contracts.
Managing studio cleaning requirements, daily and ad-hoc.
Maintain H&S requirements including Emergency Procedures & Fire Risk.
Assessments, Fire Marshall responsibilities, planning and sometimes delivering training.
Liaise with the landlord regarding contract renewals, service charge, and report any issues that need resolving with the UK premises.
Admin:
Booking and coordinating travel arrangements for Leadership & Management.
Managing the garment faults process ensuring these are resolved in a timely manner.
Available to take notes in client meetings or management meetings.
PA services to Director, diary management and travel arrangements.
Maintain and file legal documents required such as NDA’s, T&C’s and GDPR ensuring they are up to date and supplied to freelancers/suppliers.
Studio Resources:
Oversee resources for client meetings, ensure studio is well-prepped in advance.
Manage stock within the studio and ordering.
Planning of studio resources.
Administering and ensuring support is provided for all special/one-off projects as required.
Supporting with additional activities such as photoshoots, trade shows, client meetings.
Approving management team holidays ensuring resources are covered.
Managing our People & Culture Coordinator.
Oversee budget for studio food & drink.
Printer and paper management.
Oversee studio packaging and stationery ordering.
About You:
A flexible "can-do" attitude, willing to roll up their sleeves and make a vital contribution to a busy and fast-paced team/working environment
Strong written and verbal skills, a great communicator
I.T proficient with Google Workspace experience
Personable, positive, self-motivated and calm under pressure
Incredibly detail-oriented and organised with a solutions-oriented mentality
Able to contribute fresh ideas
Project management experience is desirable
Why Work With Us
Crew à la Mode brings together talent and specialist skill sets across our dedicated teams in London and Portugal, creating a purpose-driven culture where together we are committed to driving the Superyacht industry forward.
As a fast-growing company we strive to offer growth- potential as well as staff benefits. We also happen to have great Christmas parties.
Birthday day off
Summer & Christmas company socials
Studio closure over Christmas in addition to holiday days
Studio pantry with breakfast, soft drinks, snacks and fruit
Last Thursday after-work drinks
Cycle-to-work scheme
Private Health Insurance (following probation period)
Equal Opportunities
We believe diversity breeds creativity. We strive for change within our industry and our mission is to be an inclusive and diverse workplace where everyone is treated with respect and provided with equal opportunities. As long as you have the experience and dedication required for the role, we welcome all applications.
