About: Originating in London in 1981, OFFICE is a world leading authority on fashion footwear. Our broad, curated range of the latest in-demand footwear styles combined with the energy and passion of our people makes OFFICE Head Office a great place to work.
Office is looking for a Supply Chain & Distribution Coordinator to assist the Head of Supply Chain and Distribution, ensuring that the department effectively achieves its primary objectives.
Provide departmental support for both the importation service from the origin port to the warehouse and the distribution activities of goods from warehouses to stores, wholesale and web customers. Act as a point of contact for Supply Chain and Distribution-related issues for both internal and external business parties. What the Supply Chain & Distribution Coordinator will do:
Support the Head of and Manager of Supply Chain & Logistics to maintain and optimise all supply chain services.
Be the primary contact point for the business for any ad hoc logistical needs of the business
Support both the Supply Chain and Stock Integrity department tasks
Authorise shipments with freight forwarders upon receipt of booking request
Obtain airfreight or sea/air quotations (where necessary) based on means of transport and incoterms agreed.
Raise and send clearance presentations for consignments imported against Office account
Keep merchandising/buying teams aware of any shipping related issues that may affect due dates
Communicate with suppliers and freight forwarders to track orders and ensure delivery commitments are being met
Maintenance of Shipment Tracking in an Excel spreadsheet
Ensure correct tariff codes and country of origin are being used for all styles and POs across all departments.
Review HMRC clearance submissions and submit corrections
Support with logistics for shop closures and openings
Organise the Wholesale operations logistically when required
Processing stock adjustments on system (currently Midas) to records accurate
Ensure delivery and collection services to stores are maintained.
Resolve store delivery queries
Organise daily branch transfer collections for stores and further actions from this process
Chase missing cartons from deliveries raised by store with the appropriate carrier until resolved.
Report and claim for lost in transit store deliveries.
Process e-commerce carrier claims for missing consignments
What Office is looking for:
At least 2 years' relevant experience in the logistics industry and working with freight forwarders
Knowledge of HMRC customs procedures for imports and exports
High attention to detail.
A minimum of intermediate Excel skills
Ability to work autonomously, use initiative and be able to handle multiple tasks from different areas
Excellent problem-solving skills.
High level of confidence and the ability to communicate effectively to all levels of staff.
