Urban Outfitters started out as a single boutique in 1970s Philadelphia with creativity and uniqueness at its core. 50 years on, and over 60 stores across Europe later, we’ve become a destination for emerging design, unexpected styling, One-Of-A-Kind vintage and homeware that makes you want to hit the share button.  

We speak to a social community of over 10 million forward-thinking individuals, bringing together a nostalgia for the past with an enthusiasm to shape the future. The UO community are culturally aware, they shape the music scene, they live a digitally native life and they wear style trends before anyone else. At our core, we empower our customers and staff to express themselves, unapologetically, living life in a way that's truly authentic to them. 

We are always excited to bring new talent into the room, especially if you share our values: 

• Progressive — we move with the mood 
• Creative — we champion limitless minds 
• Inclusive — we open our platforms to all communities 
• Responsible — we work to reduce our impact on the environment 
• Compassionate — we care for each other beyond the 9 to 5 

Sound like you, why not join us? 

Role Summary

The MAA plays an important role in the Wholesale team in coordinating inbound stock management and organising and maintaining outbound partner orders. This role is accountable for flow of stock in and out of the business to ensure profitability and key partner relations.

What You'll Be Doing

Inbound:

• Coordinate inbound freight and purchase orders into the DCs (UK & US) ensuring timely delivery and correct quantities from vendors and freight forwarders.
• Working with the BAAs to hold weekly delivery meetings, highlighting risk & opportunity.
• Issue approvals to ship to ensure POs are on time and highlight delays to wider team.
• Build strong relationships with BAAs, managing inventory from point of order to delivery to DC.
• Build strong relationships with DC and forwarders to manage problem POs.
• Provide regular reporting as required across key metrics.
• Liaise with the DC, import teams, forwarders, ticket suppliers providing support where required.

Outbound:

• Raise partner orders accurately.
• Maintain partner orders.
• Ensure orders drop to pick on time and manage EDI communication with partners.
• Manage and resolve no ship reasons in conjunction with the sales team to ensure sales orders drop into pick at the optimal time.
• Provide visibility of risk and opportunity to sales and planning in terms of daily communication and weekly reporting.
• Manage customer queries in operations inbox.
• Input and maintain style attributes in Blue Cherry to ensure B2B catalogue is ready for sales team in market appointments.
• Input pricing across systems ensuring alignment.
• Support assistant planner with stock transfers across channels.
• Assist with sku creation
• Help to resolve feed issues across systems.

What You'll Need: 

• Strong proficiency in Microsoft Excel
• Ability to organize and prioritize workload to meet deadlines
• Flexible and adaptable to changing priorities
• Strong communication skills
• Demonstrate logical analysis and positive problem-solving skills
• Possess an ability to understand financial measurements and how to impact them
• Ability to build and maintain productive partnerships and demonstrate strong listening, oral and written communication skills

The Perks

Work-life balance:

• Flexible start and finish times
• Bring your dog to work

Wellbeing:

• Employees Assistance program to support with mental, physical and financial health
• Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships
• Private Medical Insurance

Employee Discount:

• Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)

Community:

• One paid day to either volunteer or fundraise for a charity of your choice

Travel:

• Cycle to work scheme, season ticket loan

Continued Development:

• We offer structured support within the business alongside continued learning and development

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.