Original Duckhead is a design-led umbrella brand stocked by retailers around the world. We’re growing wholesale in 2026 and we need a sharp, organised Wholesale Sales Coordinator to help keep our B2B engine moving.

This role supports our commercial team across lead generation, follow-up, and the day-to-day mechanics that turn retailer interest into orders. You’ll also keep our ordering channels accurate and easy to buy from, including our B2B portal and Faire.

What the Wholesale Sales Coordinator will do…

Lead Gen + Meeting Support:

• Build lists of target retailers and buyer contacts (UK, US, EU).
• Support first-touch outreach using templates, follow up consistently, and help book meetings for the sales team.
• Respond quickly to inbound wholesale enquiries and route them to the right person.

Pipeline Tracking in HubSpot:

• Log leads, contacts, and opportunities properly so we always know what is happening and what is next.
• Keep deal stages up to date and make sure every opportunity has a clear next step and follow-up date.
• Track trade show leads, log them quickly, and keep follow-ups moving.

B2B ordering channels:

• Keep our B2B portal accurate and easy to order from: product info, imagery, pricing accuracy, and availability notes (in collaboration with supply chain).
• Maintain Faire weekly: listing hygiene, merchandising updates, promotions support, and retailer messages.

Wholesale customer service:

• Be the first point of contact for B2B order updates, delivery questions, product info, and basic returns coordination.
• Coordinate with internal teams and warehouse partners to resolve issues and keep retailers informed.

Sales Support:

• Track samples and keep key retailer info organised.
• Support trade show logistics and follow-up tracking so leads convert into orders.

What Original Duckhead is looking for:

• At least 1 year's experience in wholesale support, sales coordination, customer service, retail operations, or similar.
• Organised, proactive, and reliable, you close loops, and you keep systems tidy.
• Confident communicator, written and verbal.
• Comfortable with Google Workspace and spreadsheets.
• Based in London and happy working office-based 4 days per week.
• HubSpot experience is a plus.