People Marketing's client, a specialist apparel brand known for its expertise and technical capabilities in engineering the right fit and support without compromising on style, is looking for a proactive Ecommerce Coordinator to ensure its website is accurate, optimised, and commercially effective.

In this hands‑on role, the Ecommerce Coordinator will support the day‑to‑day trading and content management of the ecommerce platform, ensuring products are presented beautifully, content is always up to date, and customers enjoy a smooth journey from first click to checkout.

This is a full-time, onsite role working closely with the Brand & Ecommerce Marketing Team.

Ecommerce Coordinator – The Role:

• Manage product uploads, categorisation, and onsite merchandising to ensure clear, commercial product presentation.
• Write and maintain product descriptions, SEO metadata, and category copy to improve discoverability and conversion.
• Update homepage, landing pages, and supporting content in line with the marketing and trading calendar.
• Support campaign launches and promotional activity with timely and accurate content updates.
• Conduct regular site QA checks to identify errors, broken links, inconsistencies, or content issues.
• Monitor stock availability and product status, collaborating closely with Operations and Supply Chain.
• Maintain accuracy and brand consistency across all onsite content.
• Support the Customer Service team with day‑to‑day queries related to website issues, orders, deliveries, returns, and product information.
• Share common customer insights with the Ecommerce Manager and Marketing teams to improve experience and content.
• Analyse onsite behaviour and performance metrics to identify opportunities for improvement.
• Support CRO testing and UX enhancement initiatives.
• Partner with Digital Marketing to ensure cross‑channel alignment of messaging and content.

Ecommerce Coordinator – The Person:

• Experience in an ecommerce role with a keen interest in fashion or premium retail
• Experience managing site content, product uploads, and online merchandising.
• Meticulous attention to detail and strong organisational skills.
• Commercially aware, with an understanding of conversion drivers and online performance.
• Clear communicator with a collaborative approach and a passion for delivering exceptional customer experiences.
• Proficient with Microsoft Office and quick to learn and apply new skills.

We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role.