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Operations Administrator

Listing ID: 1694959

Operations Administrator

Type of Position: Permanent Position
Company / Organisation / Artist Name: Sweaty Betty
Location: Central London, London, UK
Hours: Full Time
Experience: 1 to 2 years
Reference Number: 2026-10413
Twitter Handle: @
Deadline: Ongoing
Ad Expires In: 1 month 1 week
About: Sweaty Betty delivers the perfect fusion of fitness, functionality and fashion –what we like to call “beautiful technical.” We design product that goes beyond the gym or studio, an authentic London-cool outlook on style, and a culture that recognizes it’s all good fun… we exercise to look and feel good (not necessarily to find enlightenment), and know that the best workouts are shared with good friends and are followed by a glass of wine or cake (or both).

Founded by our Creative Director, Tamara Hill-Norton, in 1998 in London’s Notting Hill, Sweaty Betty now has 44 stores in the UK and 8 (and counting) in the US. We are poised for explosive growth in the US over the next five years and there has never been a more exciting time to join our team.

Our people are our most important asset. Every employee is chosen for their passion and capabilities, for their desire to push boundaries, and of course for their love of living the Sweaty Betty lifestyle.

We burst onto the scene as the OGs of female-first activewear back in 1998. And since then, we’ve been on a global mission to empower women through fitness and beyond. By uniting a global community of women – our sisterhood – together we encourage one another to embrace our bodies and everything we can do with them.

Our sisterhood treats every day like it’s made for moving, and we’re always pushing to do better too. Like using responsibly sourced materials, launching our first-ever FemTech collection – designed to keep you moving through menstruation, maternity and menopause – and supporting girls from all backgrounds to get into sport through our Sweaty Betty Foundation.

This is an exciting opportunity to join us as an Operations Administrator as we continue our mission to empower women through fitness and beyond. You in?

Our Values

WE REALLY CARE ∙ FIRST, BEST, BRAVEST ∙ OUR STRENGTH IS IN EACH OTHER ∙ STAND UP, SPEAK UP, SHOUT OUT

This is an exciting opportunity for an Operations Administrator to join us on our mission to empower women through fitness and beyond by positively contributing and supporting the Wholesale & 3P team.

The successful applicant will provide accurate administrative, analytical, and reporting support across Wholesale and 3P operations, ensuring smooth order administration, accurate and reliable data input, and exceptional partner service.

This role plays a critical part in the operational backbone of the business — maintaining systems, ensuring the smooth planning and delivery of stock to partners and supporting reporting, helping the Sales and Operations teams deliver seamless partner experiences.

Key Responsibilities of the Operations Administrator

Order & Data Management

  • Accurately input, update, and track all Wholesale orders across ERP and B2B systems.
  • Maintain product, pricing, and customer data to ensure accuracy across sales and operations platforms.
  • Support order confirmations, invoicing, and fulfilment tracking to ensure partners receive timely updates.

Operational & Partner Support

  • Support showroom setup, sample management, and event coordination for seasonal sell-ins and trade shows.
  • Liaise with logistics, finance, marketing and customer service teams to ensure accurate order fulfilment and partner communication.
  • Assist in administrative onboarding of new wholesale partners by maintaining setup data and documentation.
  • Ensure timely distribution of marketing, imagery, and product information to partners as required.

Reporting & Analysis

  • Produce weekly delivery and account performance reports for Sales and Operations teams.
  • Maintain and update line sheets, stock trackers, and partner dashboards.
  • Support the preparation of management reports, presentations, and seasonal reviews.
  • Monitor and highlight order or delivery discrepancies to ensure swift resolution.

Team Liaison

  • Act as a key and helpful point of liaison and action response across the full Wholesale team, supporting the smooth coordination of any cross-team processes and communication.

Measures of Success (KPIs)

  • Accuracy and timeliness of order entry and reporting.
  • Partner and internal stakeholder satisfaction.
  • On-time delivery of administrative outputs.
  • Data accuracy and compliance across systems.
  • Contribution to process improvement and efficiency.

What Sweaty Betty is looking for…

Required:

  • At least 1 year's experience in fashion or consumer goods wholesale, operations, or administrative support.
  • Strong Excel and data management skills; comfortable working with large datasets.
  • High admin and detail-oriented, dependable, and proactive with excellent organisational skills.
  • Confident, professional and approachable communicator with good written and spoken English.
  • Highly collaborative and comfortable working across commercial and operational teams.
  • Accurate, organised, and reliable under pressure.
  • Curious and eager to learn commercial and operational processes.
  • Collaborative and team-oriented.
  • Proactive, with a can-do attitude and a continuous improvement mindset.
  • Passionate about supporting brand and business success through operational excellence.

Beneficial:

  • French, German or Spanish language skills.
  • Experience using ERP, CRM, or B2B platforms.
  • Experience of global or European operations and logistics

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.


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