Phoebe Philo is looking for an organised, detail-oriented Wholesale Assistant who can multitask in a fast-paced environment to join the team in London.

In this entry-level role, the successful applicant will gain exposure to wholesale operations in a luxury fashion house, supporting the Wholesale team by managing administrative tasks, coordinating orders, maintaining accurate records, and ensuring efficient communication with clients and internal departments.

Responsibilities of the Wholesale Assistant:

• Provide daily administrative support to ensure wholesale operations run smoothly and efficiently.
• Oversee input and management of sales orders using JOOR and Brightpearl. Oversee the sharing of order confirmations for designated accounts.
• Maintain updated contact lists, account profiles and order records.
• Be the first point of contact for order queries and order issues, communicating with Logistics to ensure timely product delivery and effectively solve problems.
• Work closely with Logistics, Merchandising and Finance to manage allocations, order flow, invoicing and customer expectations.
• Collate weekly sales information and analyse data to identify and report on top sellers, style popularity and market trends.
• Assist during seasonal sales campaigns. Prepare and maintain linesheets and sales tools, co-ordinate showroom appointments and manage client communications
• Support the Wholesale team with collection launches where applicable.
• Support in the preparation of sales presentations and other key meetings by creating decks.
• Assist with the proposal of swaps, reorders, and returns in collaboration with the Account Executive and Logistics.

Measures of Success of the Wholesale Assistant:

• Accuracy of data integrity.
• Reports are thorough and highlight key patterns and areas of concern.
• Build relationships with internal and external stakeholders.
• Strong understanding of market trends.

What Phoebe Philo is looking for:

• Understanding of wholesale business operations.
• Excellent organisation skills, strong attention to detail and ability to be accurate on data entry tasks. Able to manage multiple priorities.
• Excellent communication skills, able to effectively share information with the Wholesale team and other internal stakeholders.
• Proficient with Excel, PowerPoint, and Word.
• Flexible, ‘can do’ attitude and a willingness to take on new challenges.
• Thrives in a fast-paced, dynamic and constantly evolving environment.
• Experience with CRM and ERP systems is a plus
• Bachelor's degree in Business Administration, Marketing, Fashion Merchandising, or related field is a plus

Application

Apply with a CV and af cover letter outlining your suitability and interest to careers@phoebephilo.com with the subject Wholesale Assistant Application.